HomeExpertReviews of homeexpert.com

Runaway this company it’s definitely a scam

I started using home expert in 02/2020. I used them for painting leads. From the beginning I had issues with the quality of their leads. However they would credit the bad leads when I first started. This ended pretty quickly. My two reps are sam caceres and joe doyle. I had no contact with anyone else there. These two continuously lied and mislead me with all of my concerns and issues. These two if you speak with them are completely untrustworthy and will say anything to get money out of you etc. Before I left using them as a lead provider. I built up over $400 in bad leads. These leads consisted of bad contact information, old leads, and customers who already had work completed by another contractor. I've used thumbtack and craftjack before trying home expert. You are better off staying away from home expert. I literally called them on these bad leads listed more than 30 times, and sent dozens of emails.it took 4 weeks to reach sam. Joe never responded or answered his phone. When I finally reached sam. He told me to read their lead policy information on their website. So they reneged on their promises to backup the lead when it's bad. Terrible company, terrible service, terrible employees, all built on misleading and lying to us the contractors. Use another lead provider. Trust me. They are not worth the stress and time waisted.

Matt Schumacher is a scam artist along with Jon slosky and Jon Doyle. Home expert.com are frauds they take your money and give you fake leads of people who are not even interested. Read your contract before anything. They don't put how many leads they give you. BEWARE!!

There is a reason there are more bad reviews then good reviews.. look into them before investing your money. This is a terrible company to work with. They WILL take your money and take off. No communication from the team after they tell you they will call you. They won’t return your emails or calls but they will auto drafter money from your account for terrible leads...leads coming in with fake numbers, customers that don’t have a clue who home expert are, or didn’t ask to be contacted... scam scam scam. I have asked that my account is canceled and asked for a refund of $450 but I have received very little communication and my account is still active after four emails and constant calls...

I have used lead generating companies and basically through good money down the drain . But with HomeExpert I have finally found a company that lives up to what it promises. I recommend HomeExpert hands down they are the best in the business!

This service is the worst I’ve ever experienced paid 150.00 up front haven’t got any leads in a month ask them to credit my money back and it’s been months with no money returned. I WOULDN’T DO ANYTHING WITH THIS COMPANY. As I’m filing a lawsuit.

I have purchased leads from HomeExpert that led to profitable business income. It is clear that the HomeExpert team is genuinely interested in customer satisfaction. And I highly recommend this service. In particular, Joe Doyle has been managing my HomeExpert account for over a year and has instilled high confidence that the service will continue to work for my business. He has also responded very quickly to my account needs. Thanks for the great service!

I signed up with HomeExpert in October 2019 for Solar leads.  I work in sales for a Solar company on the side of my full time job.  Since I’ve signed up, I’ve been landing about one to two jobs per month with a high profit margin.  I want to give a shout out to my Account Manager Joe.  Joe has my back and is more than fair with me.   Thanks HomeExpert and thanks Joe.