HoMedicsReviews of homedics.com

I signed up for a 30% off site-wide coupon, giving my email and phone number (both were required). I was then told that the item I wanted to buy was not included. This was not stipulated in the initial offer, and was only in the small print I received after I gave Homedics my person information. I would consider this to be a fraudulent practice. Since then I have received lots of spam from Homedics. The whole situation is frustrating. I feel lied to and taken advantage of. Don't trust this company.

Last time I but anything from homedics. It's the pgm-au-1000 pro massager $300. Just over a year old not often used. Stopped working motor smoking massage attachment doesn't move

I got a Homedics air purifier. My son paid $329 for this thing, it lasted for eight months I called the company, which is the worst company I’ve ever dealt with, they said I had to purchase a $32 box to get it to ship back why do I have to pay for a box? It’s not my product that broke I said you’re not gonna stand behind your product. The lady said no I’m sorry we don’t do that. You’re kidding me. Don’t buy from this company they don’t stand behind their products.

This is the worst company I have ever come across. I attempted to order a replacement filter for the Air Purifier that they made, and I got scammed. They took my money and NEVER SENT ME THE REPLACEMENT FILTER. They sent the filter to another address. They refused to work with Fed Ex to retrieve the package from where THEY MISTAKENLY SENT IT. They assured be they would investigate this situation, THE NEVER DID. i WOULD ADVISE ANYONE TO READ AND REVIEW THE COMPLAINTS ON BBB.org before dealing with Homedics If you want to do business with them after reading the complaints, then it is at your own risk. I wish I had of read the bbb.org complaints first, I would not have been robbed of my money by them and no order to show for it.

Purchased the $500 drift table, product wouldn’t work, customer service has a 1-5 business day turn around between each email. They finally agreed it was faulty and expected me to pay the return shipping to exchange for a working item. The audacity.

Bought a percussion massager. Worked great for a few weeks and then it began to lose its charge, to the point where it’s practically unusable. Even after just a few weeks, the company does not want to honor its warranty. Basically, they can decide to honor the warranty or not depending on where the device was purchased. I feel like I've been ripped off. They didn't even offer a repair service or a replacement battery. Terrible customer service. There are several manufacturers of percussion massagers out there, avoid this one at all costs.

I Ordered online from Homedics. Purchased an air purifier as a Xmas gift. The person didn't want it so I mailed it back immediately. It was received back to them on Jan. 3rd. Cost me $33 to return it to them. Three weeks later, I still had not received a credit card refund so I called. A very uninformed girl told me that they issued the credit but my bank hadn't processed it and I should contact my bank. Since it sounded wrong, I did not contact my bank. Instead, I called back a week later and the man told me that it still wasn't processed by the "accounting dept". I asked to speak to a supervisor and the transfer call never went through. Called back and was disconnected so now I'm on hold again. If I don't pay it on my credit card, I will be charged an interest fee. Would NEVER buy directly from Homedics again and might not ever buy their products again. Horrible customer service.

It's NOT FREE SHIPPING!! I returned the item I bought giving all shipping fee details and it was not accepted. I shipped by UPS and the cost was $26.76 for shipping. The customer service person would not refund my monies because I didn't call first for a special "mailer" label. This is bad customer service. Recommend not buying from this site.