HoMedicsReviews of homedics.com

I purchased a Blood Pressure Monitor a few years ago and it came with a lifetime warranty. The unit died under warranty but they replaced it with one that only had a 5 year warranty. Well that one has already stopped working and the company wants the old one back before they will send a new one. It has been a couple of weeks now, I am still without a monitor and they have not even shipped a replacement yet. Most good companies will usually send a warranty replacement right away but not them. Very poor quality products and terrible customer service.

Homedics massage gun. Battery died after 16 months. As the warranty is only 12 months there is no help from homedics. Battery cannot be replaced so it had to be thrown in the bin. I only used it maybe 2 dozen times, really poor quality.

If i was allowed to give this company 1000 below zero, I would. they are terrible.It sold me face masks that expired 2 years ago. I paid shipping top return their items. The company got their rotten masks back on January 13, 2024 and they still refuse to refund my money.

I purchased a humidifier from HoMedics & after six (6) months it stopped working. They emailed me a prepaid FedEx label & I shipped it the same day, January 8, 2024. The broken humidifier is lost in transit, but since HoMedics is listed as the sender, FedEx cannot/will not deal with me. I have spent COUNTLESS hours on the phone with HoMedics explaining the issue & how essential a humidifier is for my husband at 86 years of age & suffering with COPD. Even the so called supervisior at HoMedics said she cannot/will not help me. I had to buy another humidifier - and, NO, it's not the horrible HoMedics NO customer service brand. Warning, they always have five (5) callers ahead of you & they NEVER return your call. You wait approximately 30 minutes only to be told they cannot/will not help you!

Ordered a seat cushion. Website said on sale for $29.99 plus shipping and Tax. filled in my info, pressed place order and got a message saying could not complete order, pressed place order again and it worked BUT what I didn't see OR know was that the price went back to $74.99 and I paid $103 and change instead of $54 and change. The company said they would not change the price back. Very disappointed and I would use Homedics again.

I purchased a Homedics Humidifier for my home. When I went to use it for the first time, it leaked all over the place. The valve on the tank was defective. I called them, they sent me a FedEx label on Dec 18. I dropped it at a FedEx facility on Dec 20. According to the tracking, it made it to a FedEx facility near the warehouse on Dec 26 and then the tracking stopped. Totally a FedEx problem but when I called Homedics today, they do not have it in their system as being received and they are REFUSING to send me the replacement. They are now telling me that it could take 4 weeks for them to receive the return. That is ridiculous!! They never told me that it would take that long because I would have opted to return it to the store to get my money back. Additionally, they admitted that FedEx doesn't always update their tracking. Um, if you know that, why are you using them?????? Now I am out my money and a humidifier!!! They can absolutely see in their system that I did drop it at FedEx and when I dropped it at FedEx. I used they label that they provided. The correct thing would have been for them to send me the replacement anyway. I will do everything in my power to never give them another penny! By the time I get the humidifer, IF I EVER GET IT, it will be spring and not needed anymore.

Very Bad experience. The product already paid has been delivered to a wrong and to me unknown adress. I cotacted the customer Service last tuesday. No reaction. I have to say never again hoemdics

I ordered a massage chair and footbath. It went on clearance at $100 cheaper that same day. They said they wouldn't honor the sale price so I ordered another at the sale price and would return the more expensive ones. They never returned my calls or emails. I mailed it on December 12th fed ex and asked the 26th if they received it. They said they received the chair but not the footbath I said process the chair return and got no response. So I had to call back at 40 min on hold, the woman sounded like she hated me and her job, she said my refund wouldn't be processed for 2-4 weeks. This has to be a joke!!!! Never again will I buy from them which us sad because I did like their products.