HoMedicsReviews of homedics.com

Purchased an expensive Homedics humidifier with a 2 year warranty due to our daughter having asthma. The unit failed in under a year and customer service requested receipt, model number, photo of cord cut, etc. which we provided directly. Customer service indicated that a replacement unit was shipping out over two weeks ago and when we requested tracking (due to our daughter having asthma), we were told that the unit is backordered and will ship when back on stock. We purchased due to the two year warranty and this is a theft of services as they cannot replace due to lack of stock. Stay away and purchase from a different company.

I bought a homedics foot spa with heat... I couldn't see from the box that it cannot heat the water. False advertising. Also, I can't add oil, salt, or soap, so what's it's purpose? At least it was only $20..

I purchased a calf massager from them and the description said that there were three levels of heat with hot being the highest one. After using the massager I did not feel any heat at all. On further investigation I noticed a very small area that was becoming lukewarm even on the highest setting. I emailed the company but they would not give me a refund for the shipping (which would be substantial) even though they acknowledged that the heat was only mild (although it said it was supposed to be hot). The product has not been advertised correctly.

Reached out to customer service after my order was marked delivered but not delivered to the correct address (delivery shown in photos were not at my property). Their only response was to file a claim with my method of payment. This was my first purchase from their site and definitely my last. Do yourself a favor and purchase from other retailers

I wish I could give a zero but I can’t. I was severely burned by the Homedics Percussion Dual-Node Body Massager with Heat massager. I contacted the company and they were so nonchalant and rude about it. This was their response “Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! Thanks again, HoMedics. Wow!! Ok so therefore. If the review was positive we would care. I sent pictures to show how dangerous this product is. I wish I could upload them here. This product needs to be removed from stores and band.

400 EURO PER UN APPARECCHIO DI LUCE PULSATA CHE HA SMESSO DI FUNZIONARE ALLA QUINTA VOLTA CHE LO USAVO. CONTATTO L'AZINADA E DOPO MILLE EMAIL MI DICONO CHE NN HANNO UN CENTRO ASSISTENZANE UN CENTRO RIPARAZIONI DA SUGGERIRMI NEANCHE A PAGAMENTO E QUINDI NESSUNA SOLUZIONE PER IL RIPRISTINO E MI HANNO CONSIGLIATO DI RIVOLGERMI AD UN RIPARATORE PER PICCOLI ELETTRODOMESTICI NELLA MIA CITTA. VERGOGNATEVI!!

Bought a massage gun paying the extra thinking Homedics was a reputable brand. Wrong. Massage gun broke not even a month after the warranty ended and we had not used much so if we had used normally I think this product was made to break just on warranty end. Of course as it was a month after warranty I had then lost the receipt. Company at first seemed helpful but after then dragging the issue out for over 6 months (requesting photos of broken product then not responding) refused to help and offered a discount voucher for another of their products. I don't think so, why would I purchase something else and waste more money for it to break just out of warranty period? A company that does not back their own products and does not seem to care about the customer. Do yourself and the environment a favour and stay away from this brand until they get the hint from all of these reviews that their products and service are obviously not what they used to be. My massage gun, bag, attachments all going to landfill along with my money. I don't believe one year out of such a product is fit for purpose or reasonable. How distressing and disappointing Homedics.

Stay away from this company as they have the worse customer service ever! I ordered a new filter for our air purifier. Somehow my address got mixed up and it was delivered to a neighbor that didn’t know me. Once I figured out where it was delivered, I went to the house and spoke with the gentleman. He didn’t know who I was so he sent the filter back to Homedics. Homedics customer service would not resend the filter to my correct address. They said I’ll receive a credit once they receive it back at their facility but I’m not expecting it. We will see. I’ll never deal with Homedics and I advise you to stay away from this horrible company.