homedesignoutletcenter.comReviews of homedesignoutletcenter.com

The absolute worst experience I've had dealing with any company the unit has come down twice and it been delaying my progress currently waiting for the third unit to arrive. They keep blaming the shipping company and give me the runaround

We ordered 2 pretty expensive vanities that showed as in stock. Their website also mentioned they ship all orders within 3 business days. Awesome - it'll get here in time for our contractor who's remodeling both of our bathrooms. Emails and phone calls got us the runaround for a week. Then at day 10, the customer rep finally tells me the vanities were both back-ordered and should arrive in 2-3 days. At day 13, I called asking about the vanities and was told that it was actually going to be delivered to their CA warehouse. And then it would get delivered to me on Thursday. Thursday came and went and when I called them, they said Friday. Friday came and went and they said that they finally got it to their local warehouse in my city and it be delivered Monday by 2pm. At 4pm Monday, I called to ask, and they said it was still sitting on their dock and they forgot to load it onto the truck. After losing my cool on the phone, they finally put it on a truck that day and had it delivered. The reason this cost me so much is because the 2 extra weeks waiting for the vanity caused all sorts of overages for me from the contractor, since they were completely done and just needed to install the vanity. I could have bought a couple ultra-high end vanities for what I ended up paying.....

Bought this vanity because it is difficult to find a decent 42" bathroom cabinet that doesn't look like a box. We liked the design and the color of the cabinet. That's about as positive as I can get. Really disappointed in the quality of the cabinet. Looks like it is covered in veneer and not real wood. The backing is cheap and I had to reinforce it in order to attached it to the wall. I was also disappointed in the fact that the sink was not mounted to the countertop. Not an easy task doing it by myself. Went on You Tube to find out how to attach it to the bottom of the countertop. May have to bring it to a granite shop to have them mount it. Bottom line, nice design very poor quality made in China. Since I paid over $1,000 I thought the quality would have been much better. Very disappointed.