Home Cinema CenterReviews of homecinemacenter.com

I was able to find the exact Liberty Bedroom set with dresser and mirror I needed at a great price and a good offer on white glove delivery. Mary was responsive to my questions and communicated before, during and after delivery to ensure a smooth delivery process. Furniture set was even nicer in person and we are very happy with our decision.

Everybody that I dealt with at HCC during my purchase was wonderful. They upgraded my order last minute and gave me a great price.i will definitely recommend this site to friends and family for a great purchase experience. The furniture arrived in record time and was even nicer than I saw online, You just cannot get a great feel for the craftsmanship that goes into some of the pieces, Very Beautiful! Thank you.

Great Shopping Experience.. I am very pleased with my purchase of the Magnolia Manor Table set. The price was better than any other seller, and the ordering process was seamless. I did have contact with customer service regarding shipping because I hadn’t received any shipping information, but the packages arrived the following day. Amanda was very helpful and considerate and I appreciated her time. Thank you for a beautiful piece of furniture! I will definitely recommend your store to family and friends!

Don't buy from this company. They took over $6000 from my account and then said we didn't order anything and hung up on us. Our bank gave us back our money.

As others have mentioned, it's probably a great company if everything goes great. If you need to reach the company for any reason don't expect a response. The one time I did reach someone on the phone I was told I needed to send an email to get an update on my order. I had emailed a couple days earlier with no response. When I asked to speak with a manager I was told that is not necessary and was hung up on. After several more emails I have yet to receive a response, but it does appear they canceled my order. It's funny if you read their "about company" it states they have friendly staff. We must have a different idea of friendly.

Horrible customer service. Probably ok company if everything goes perfect. Good value on furniture. Horrible customer service. Ordered $2200 living room set. Couch came damaged. Shipper and I both took pictures to document. Called HCC - they said there was nothing they could do - and was extremely rude while telling me. In the process of getting my credit card to reverse charges as everything was so well documented.

I received a whole set of home entertainment center. One piece has a big split gap in wood. One has two bad scratches. I emailed a couple times and and left message and no response at all.

company sent me my bar with multiple things broken. I followed all of the procedures on their website to do a return/get replacement parts. They ignored all my emails and phone calls. It was only once I put in a dispute with my CC company that I got a response. CC company says I am in the right BTW. Now "Donna" (who is actually just the same guy you get when you call - he is just pretending to be different people) is saying they are filing a police report and taking me to court in South Carolina. Donna or whoever runs this place ship you broken crap and then put out fake legal threats to intimidate you into keeping it. Their "return/damage policy" isn't real. DO NOT BUY FROM THEM. Oh, and a CC dispute really doesn't do much - the CC agrees with me and I will get my money back since "donna" doesn't respond to the disputes, but who knows - maybe ill be getting sued. This place should be shut down - what a scam.