HomeCEUReviews of homeceuconnection.com

Response from HomeCEUFeb 21, 2022

Hello, thank you for reaching out to us about your concern. We apologize that you had trouble with the email, we are sending your concerns to the appropriate teams to further investigate. If you could reach out to our customer service team they can resolve this for you. Please email us at your convenience at [email protected] or call us at 1-800-554-2387. We look forward to assisting you. Have a great day!

Response from HomeCEUAug 25, 2021

Victoria, thank you for providing your feedback! We are very sorry to hear about your bad experience. We would really like to hear more and see how we can resolve this for you. Please email us at your convenience at [email protected] or call us at 1-800-554-2387. We look forward to assisting you. Have a great day!

Response from HomeCEUAug 10, 2021

Hello William, thank you for your feedback. We apologize your order was sent in parts, a member of our team is looking into this right now. If you do not receive your complete order in 3-6 business days, please reach out to our team - we are here and available to help 7 days a week should you need anything. You can reach out to us via email at [email protected], via phone at 1-800-554-2387, or use our live chat service on our website at homeceu.com. We apologize for any inconvenience and look forward to serving you!

Response from HomeCEUJul 13, 2021

Thank you for providing your feedback! We sincerely apologize for the issues you experienced, and would like to make this right for you. We do want to ensure you have a great experience and are provided excellent educational materials. We have tried calling you, but have been unable to reach you. We also provided emails with your receipt and certificate. (Please check your spam folder if you have not received them.) We would like to assist you in this matter and ensure all issues have been resolved expediently. Please call us at 1-800-554-2387 or email us at [email protected] at your convenience. We look forward to serving you.

Response from HomeCEUJul 6, 2021

Thank you for providing your feedback, Julie! We apologize that you are having difficulty logging into your account. A member of our team is calling you this morning to provide assistance. I also sent you an email with login instructions. We definitely want to ensure you have a great educational experience. We are here and available to help 7 days a week should you need anything. You can reach out to us via email at [email protected], via phone at 1-800-554-2387, or use our live chat service on our website at homeceu.com. We look forward to serving you!

Response from HomeCEUMay 13, 2021

Hi Anita! Thank you for your feedback. Providing excellent customer service is our number one priority as we want to ensure you have a great educational experience! A member of our team is reaching out to you to provide assistance immediately. Again, thanks for leaving your feedback and we look forward to serving you. Have a great day!

Response from HomeCEUApr 13, 2021

Hi Kelly, thank you for providing your feedback! A member of our team is calling you now to provide assistance. We will also be emailing you the login instructions. We have a 100% satisfaction guarantee and want to make sure you have a great educational experience. Should you need additional assistance, we are available and happy to help 7 days per week! You can reach us by email at [email protected] or by phone at 1-800-554-2387. There is also a live chat feature available on our website at HomeCEU.com. You will always be able to chat with a live person instantly. Thanks again for reaching out and we look forward to assisting you!

Response from HomeCEUMar 26, 2021

Hi Jacque, thank you for providing your feedback! A member of our team tried to call you back a few minutes ago and left a voice message. We will try again to reach you. It sounds like you are not logged into your subscription account. Rest assured, we will help you get logged in so you can access your unlimited subscription library. I checked your account and you do have full unlimited access to our CE courses. We will also be emailing you the login instructions in case we are unable to reach you by phone. We have a 100% satisfaction guarantee and want to make sure you have a great educational experience. Should you need additional assistance, we are available and happy to help 7 days per week! You can reach us by email at [email protected] or by phone at 1-800-554-2387. There is also a live chat feature available on our website at HomeCEU.com. You will always be able to chat with a live person instantly (no robots used here). Thanks again for reaching out and we look forward to assisting you!