HomeCEUReviews of homeceuconnection.com

Response from HomeCEUOct 5, 2020

Hello Kg, Thanks for submitting your feedback! A member of our customer service team will be reaching out to you today to assist with resetting your password and accessing your courses. As part of your unlimited CE subscription, we offer both CE courses and professional development / career advancement courses. To filter the course catalog and view the CE courses only: 1.) Login to your account. 2.) Click on "Course Search". 3.) On the search criteria on the left side of the page, click the "yes" button under "Only Accredited Courses". If you have any questions or need further assistance, please feel free to reach out to us at [email protected] or 1-800-554-2387. We are available and happy to help 7 days a week!

Response from HomeCEUOct 2, 2020

Hi Michele, Thanks for your feedback! I am happy that you received excellent customer service as taking care of our customers is our number one priority. I do, however, apologize for the website challenges. We want to ensure you have a great educational experience! I have forwarded your input on to our technical team. If we can be of further assistance, please reach out to us at 1-800-554-2387. We are available and happy to help 7 days a week! Have a great day!

Response from HomeCEUSep 1, 2020

Hi Carol, Thank you for providing feedback on your experience. We do offer the Florida Domestic Violence course here: https://www.homeceuconnection.com/course/florida-domestic-violence-recognizing-intervening-and-safety-planning Customer service is our #1 priority, and we want to ensure we do everything we can to assist you! A member of our team will be reaching out to you today. In the interim, I did check your account and validated that all of your completed courses were reported to CE Broker. Thank you, again, for choosing HomeCEU. We are very sorry for your experience, and hope you will be 100% satisfied with our resolution. Kind Regards, The HomeCEU Team

Response from HomeCEUJul 2, 2020

Hi James! Thank you for providing your feedback! I did check and see that we sent several emails with your certificates. I apologize that you did not receive them. I re-sent an email with your 5 certificates about 10 minutes ago, and I did ensure that the first letter of your last name is a capital letter. Can you please check to ensure that you received them? Please be sure to check your spam /junk folder. I will also call to follow up. Have a great day!

Response from HomeCEUJun 11, 2020

Hi Teresa, Thanks for your feedback! We have a review process whereby we audit each of our courses for quality including the overall course presentation. I did check your account to see the course you are referring to, and have forwarded your input on to our course development team. If we can be of further assistance, please reach out to us at 1-800-554-2387. We are available and happy to help 7 days a week! Have a great day!

Response from HomeCEUJun 10, 2020

Hi Cara, Thanks for your feedback! We do offer several CE courses for Florida nurses. I am sending you an email regarding your course completions and the additional CE options we have available.

Response from HomeCEUJun 10, 2020

Hi Marc, thanks for the feedback! I apologize that you had issues, and ensure we will do everything we can to make it right! I am sending you an email right now regarding your account.