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Homebello (homebello.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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albion
Avoid this company completely - they are entirely dishonest and the company is a scam. They sent an item to me after I had expressly told them not to, and refused to cancel the order. I was able to get a refund through my credit card (after providing email evidence), and so they charged me again without my permission- I got the charge reversed again, but life is too short to waste on these people.
gillispie
0 stars They sent me what looks like a toy necklace & keys, I ordered two keys and a chain, what they sent had to be toys. After I emailed about a refund, the replied by cursing me with many very nasty curse words and accused me of trying to take money from their family.
Jodie H.
Do NOT order from this company. I ordered 2 vases and they only sent one. I have tried calling and writing multiple times with no response.
Jackson T.
No one pickup the phone, I emailed said I want to return, got a reply called me MF. My order got back ordered, after a month I got my items, within an used Amazon box. The items looks fake from the package to the product. I doubt this one month waiting time is for the oversea shipping from where they produce fake product.
Linda B.
If I could give 0 stars I would, I wish I had checked this site before I made a purchase from HomeBello. It says in its refund status..(We want you to be fully satisfied with every item that you purchase online from HomeBello.com) When I told them I was not happy with the locket I ordered, I got a message back from the person stating "are you for real"? and refused to give me my money back. Claiming that there are no refunds on jewelry. So much for their refund policy saying they want every customer to be happy with their purchase. I will be making a report to BBB and our state consumer affairs. I wish I had read the reviews on here before I bought from this fraudster. DO NOT BUY FROM HERE!
Laura
Awful customer service. Placed an order for a name brand item and it was immediately back ordered. It actually did get sent but when it arrived it was defective. I emailed to process a refund and their response was laughable. They then suggested I contact my credit card company for a chargeback. This company is a SCAM! I feel like an idiot for ordering anything here; don’t fall for it!
Jennifer
I placed an order with Home Bello on December 2, 2024 ($110 for a Match Pewter Oil Cruet). I received an email the following day that the item I ordered was backordered 3-4 weeks and to respond to the email if I wished to cancel. I have emailed 4 times and called and left numerous voicemails with this company to confirm I wish to cancel my order since it would not arrive before Christmas. I have yet to receive any type of response. I will be disputing any and all charges from this scam of a company should they decide to proceed with my order. Avoid this "company" at all costs!!
Marcus P.
Anyone would be a fool to buy anything from HomeBello…..there reputation is terrible.Dont Be Scammed
