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Homebello (homebello.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Laurel K.
Never never buy from this website. They sold me merchandise that was not in stock and after 3 unreturned phone calls to their customer service line I filed a chargeback with my bank. After I filed the chargeback they reached out to me via email threatening that I would regret it if I didn’t cancel the chargeback. The next day I got a voicemail from an anonymous number threatening me with violence. Please do not shop here.
Sonja S.
Placed an order for flatware. Upon receiving the order confirmation it was “backordered” I contacted them several times with no response, to cancel my order. Several months later the original order was delivered. I emailed them asking for a return label, as I no longer needed the items and was accused of “buying something I could not afford” and “stealing from their family.” They also attempted to charge my credit card again for the same order completely unauthorized. I have never interacted with such an unprofessional company in my life. They even went as far to call my phone 57 times when they realized that I had disputed the charge with my credit card company. Thankfully I made my purchase on a major trusted credit card and was able to take action against them. Do not do business with this nightmare of a company!
Julie C.
Absolutely TERRIBLE customer service. My purchase was backordered, and I had zero communication about it. I spent a regrettable amount of time emailing and logging in to try to determine the status. It was eventually cancelled, and all that follow-up and waiting was for nothing. Awful!
naravaheyahoo.com
My order was canceled after a month.
Micha
Ordered a charm that was poor quality and below expectations when compared to its description. Tried to contact customer service with no success. Was contacted by a representative from the business after involving my credit card company. to be cursed at by the representative, if that’s what you could call him. Avoid this business and it’s sub-par products.
Guadalupe R.
Do not buy anything from this page
Scott S.
Crappy customer service from Josh. He will not accept returns or exchanges. I would not do any business with this company whatsoever. Pass it on
Jennifer W.
Most of what happened with other customers happened with our order (Feb 2025) saying it was backordered, communicated through email multiple times and said it was in stock 5 months later but was having a problem getting the product. I looked up reviews (July 2025) from here. Then they text messaged instead of calling and I called. Left a message. Called back to back to see if they'd pick up. No answer. Something was off at this point. The texter finally did call me and Josh said he was the owner. I explained everything, he said I didn't get charged (which I hadn't yet...which was odd) and that after seeing reviews I was going to order from another place. He said all the bad reviews had been going on for years and called awful names and then started cursing them so I hung up. He tried calling back again but I blocked. Anyway I wouldn't recommend.
