Home365Reviews of home365.co

Be extra careful with this service agency, not transparent at all. Will explote all fees like crazy. In 4 months, they couldn't rent my place but charged the monthly fee on time and even add more to it. I got the service on April 28th, and they charged the entire month. Double and triple verify what you signed because they'll say one thing and put on writing something else. When I canceled the service, they charged a fee for the fee of the fee...took days to reply to messages after I got the service but to recruit within an hour they would call back. TERRIBLE AND WORSE SERVICE EVER... LIARS

Home365 is the worst company I've ever interacted with. I'm a landlord and had to fire them after only 2-3 months. I was paying for a higher tier to make my landlord life very hands-off, and all they did was make more work for me. My tenant and I could never get a hold of anyone. The cancellation process was also a nightmare. It took months and I had to fight with someone over Zoom because they claimed I owed them about $3500, including a termination fee. I had to explain to her that the termination fee only applies when you cancel "without cause," which was absolutely not the case in my situation. Thankfully I won that battle and they are finally out of my life. Run as far away as you can from Home365.

Their portal is glitchy and hard to use, and when I had issues, support was nowhere to be found. They took months to find a tenant, and when they finally did, the rent was never paid.

DO NOT SIGN A LEASE TO BE A TENANT HERE!! These fake reviews are so obviously badly written by ChatGPT lol! Edit: the disrespect I have received from employees here is absolutely insane. I’ve had to block numbers and record phone calls. This company stole over $2000 from me when they debuted my account for two months of rent instead of one when unauthorized. I am still missing the money after a week with absolutely no compensation or accountability. Just accusations I am lying and blaming me and some third-party vendor. The interest owed on my credit cards I have been forced to use because of this will be insane. But not a care in the world from this greedy company. Yet I’m demanded to take care of this myself while allowing people from the company in my home randomly. Imagine if this were the other way around? I will not be renewing my lease which causes the homeowners some issues as well. Do NOT rent from here. Per my lawyer, this was against the law.

This company platform is more of a trap or a horror movie. It won’t go well. I promise u won’t have a good time dealing with them. They cover nothing and only cost u everything

I’m writing to share my recent experience with Home 365, which unfortunately fell far below my expectations for several reasons: After signing up and paying for their services to manage my rental property, I was persistently contacted for my business. However, once I became a customer, the quality of communication declined significantly Communication and response times were chaotic at best, and despite paying for services, no tangible work was completed on my behalf. After deciding to end my business relationship with Home 365, I requested a refund for $825.00. Unfortunately, no one answered my calls or responded to the numerous messages I left on their portal. The portal is still active indicating I am in negative $47.00. This is not true. I started 3/12/25 and ended the business 3/21/25. They have stole my money, defrauded, fail to communicate and fail to act in good faith. I am so furious. I initially approached this company in good faith, but my experience has left me feeling defrauded. As of now, I have not received a refund or any explanation regarding my concerns. Based on my experience, I would strongly caution others against working with Home 365.

Home 365 is a virtual company with no physical office to visit or speak to someone in person. They claimed to have an office in Lancaster, but both tenants and landlords struggled to reach them. Everything had to be done by email, and even for repairs, tenants were required to take pictures. I used their services for one year and gave a two-month notice not to renew my contract, as I needed to renovate and have all tenants move out. Despite this, Home 365 allowed the tenants not to pay rent for the last two months. When the tenants finally moved out, no inspections were done, and I found my two apartments abandoned with extensive damage and trash. On top of that, Home 365 refused to return my keys and withheld an extra $500 I had with them. For over a year, they have been harassing me with text messages, claiming a negative balance and adding $50 charges every two weeks. This company is extremely unprofessional and unreliable. If you're considering a virtual property management company, run away from Home 365. Learn from my experience — choose a company with accountability and real support.

The very worst customer service, constant mistakes. ...I'm sure they are taking bad reviews down.