Holy StoneReviews of holystone.com

This seems to be a company that divides the opinions. I bought a drone, my first "real" drone with GPS, return home, follow me, camera on a proper gimbal, etc... on Amazon from HS. The reviews were good so that was my choice. The drone worked perfectly right out of the box but I couldn't get my phone to connect. Contacted them on WhatsApp and got response within seconds. First suggestions were of the type to exclude obvious stuff but when that didn't work they gave me a more detailed reinstall procedure which I followed and all was working fine. And literally responses within seconds, maximum a few minutes. So, I am happy, drone works , customer service was friendly and effective, so in my case I can't ask for more. Especially as the drones are really competitively priced. In conclusion: for me it is 5 stars.

With me being a beginner with a drone, I cannot comment on how well their product performs, but I can state facts about their customer service and warranty which I have had experience with. While trying to fly my drone,( which was a gift) the drone developed some kind of an issue and crashed. I contacted customer service and explained what happened and they sent me a complete new drone, which I would have been happy to have just received the necessary parts to get it flying again. I have only good things to say about their customer service. As I become more experienced and look to upgrade to the next level you can rest assured I will be going with Holy Stone,

Bang for Buck an amazing piece of tech. I (a complete amateur) read professional reviews of this thing and was nearly put off from buying. For someone looking to buy a drone, fly it and take some footage it’s great. Easy to set up, fly and use and has enough tech to keep you occupied. Whack your phone on the controller and away you go. It takes a few attempts to get the video footage smooth like you see on much more expensive drones but can be done and then edited with any movie making app for phenomenal results. Worth the cash.

Better than excellent sevice prompt informative and nothing negative at all. I will be staying with holystone. No company in my experience even comes close to the service provided.

excellent service .My daughter gave me a drone as a retirement present ,one of the batteries did not click in place. I phoned the company, I got some body on the line right away . i told him about my problem. he asked me to send a picture. So i did and he send me a new batteries right away. I never had a drone before but it is really nice to do. I really liked the beginners mode that makes it very easy to learn how to use it.

The customer service people were friendly, informed and actually helpful. One of the two batteries that came with the drone wouldn't charge, they sent me a new one in three days. I have yet to figure out how to send the defective one back to them. In an age where customer support entails being referred to the "community" getting to speak to a real person without being on hold for an age was a real treat. I highly recommend them.

Holy Stone makes easy to learn and use beginner and intermediate low cost drones. Customer service is also very good, Highly recommended for first time drone pilots!

Holy Stone has amazing customer support. I bought a drone and it arrived with a damaged battery from shipping I'm guessing. They sent a new battery out asap. I was also having issues with the WIFI not working on the drone. While they were unable to get it working, they did offer to exchange it for me. The customer service people are amazing, and the response time is super-fast. More companies need to take note of their customer service. A+ Thank you