Holy StoneReviews of holystone.com

Lack of after sales support service. I purchased a Holy Stone HS230 from Holy Stone's Ebay shop and the batteries have expanded in size and lost their nominal capacity. I contacted Holy Stone about replacements and they do not stock parts for the HS230. This is not acceptable and I will never purchase a product from Holy Stone again as their values for not supporting sustainability are unethical.

Terrible drones . They may as well make boomerangs , more chance of them coming back . Save your money by a DJI and save yourself the hassle of thinking you are useless at flying drones , Holystone drones are absolutely rubbish , even dangerous. Rubbish camera . Rubbish flight time , rubbish connection . Don't bother , I was given HS 720G by Holystone because I sent the other one back ,it was rubbish . Can't even sell it because it's not safe enough to fly .

Nach dem 3. Flug ist ein Motor ausgefallen. Er war heis gelaufen, scheinbar ein Kurzschluss. Daraufhin habe ich den Motor (25,00€) gewechselt, aber scheinbar ist mehr kaputt. Tolles Produkt.

I received a Holy Stone HS720 drone as a gift. I read the manual and was careful on the first flight. It drifted slightly, hit a railing and fell about 12 feet on to a lawn. Now it flips over every time on take off and won’t fly. I tried to recalibrate the gyro, but still flips over. I reached out to customer service and they are clueless. They keep asking ridiculous questions like “send us photos of damaged parts.” There are no external damaged parts. It just flips over on take off. MY OPINION: stay away from Holy Stone. Poor quality and poor customer service..

I pur hated a $200 Merkury 3 Racing drone from a third party that was factory sealed. 3 weeks later when my son and I went to fly the battery would not charge. I co tasted HS and was instructed to return it to the seller. I called seller and there warranty period was over. I contacted HS again and the receptionist says there is nothing they will do about it. I have a $200 dmfactory sealed drone with a factory sealed battery that I can't fly because HolyStone will not make it right by replacing a battery they probably pay no more than $3 for. Terrible. I do not recommend buying anything from them if this is how they take care of people who buy and use there products. Terrible business ethics.

To many decent brands out there to waste your time with this crappy drone. Would always take forever to connect. Then the batteries went to crap after 3 months and could not order cuz they were back ordered. Finally got batteries after 6 months and now it will not connect at all. Buy different brand

One of the worst investments on a drone with holy stone the HS700D 4k drone they don’t make them anymore so you can’t even find a data cable for the camera on the drone. I contacted customer service one of the worst experiences I’ve ever had they don’t have not one again NOT ONE DATA SHORT DATA CABLE!! They practically threw me to the wolves I swear I was on 🔥🔥 never once did they offer anything to me. Tried eBay tried everything they said that’s compatible and I bought one from Amazon. I hooked it up Calibrated it and had it on a flat surface like my other drones it took off and I swear to God it whacked out and crashed into my neighbor garage and still propellers we’re on tearing up his bush and I’ve had drones,helicopters,fighter jets,r/c cars & trucks gas and electric they wouldn’t do anything for me the chats and emails awful to even waste time i told them i have my house surveillance system that shows what happened and they refused to even look at it and all they did was make excuses saying it’s my fault when i can Show anyone how i can fly but I don’t need to explain myself especially after that!! RUKO AND DJI DRONES THE BEST YOU WILL EVER GET THEIR CUSTOMER SERVICE EXCEPTIONAL WOW U WONT BELIEVE HOW MUCH THEY CARE ABOUT OUR EXPERIENCE AND WONT HASSLE YOU IF SOMETHING GOES WRONG.

I ordered a Battery for my HS 720G in early April. Payed immediately via Paypal Now it is the middle of May and still no Battery. Last info is -> Maybe in two weeks. :-( Just imagine ordering a spare... Absolutely horrible experience !