Holy StoneReviews of holystone.com

I ordered a drone and it came with one motor unhooked and no charger

I purchased a Holy Stone 175D. I had to send it back as the gimbal was faulty. I received a replacement quickly. However, the replacement seemed to have a mind of its own and flew away three times. It simply wouldn’t respond to the controls and is lost. I contacted Holy Stone who advised me that I would need to buy the entire package as they don’t sell the drone separately. I was also informed that the price had increased by £75 but they would offer me a discount. My advice is buy a DJI drone. I have a mini 2. Different league entirely.

Vor einem dreiviertel Jahr bei eBay im sog. "offiziellen" Holy Stone Shop eine HS 165 -Drohne gekauft. Bis zu diesem Sommer hat sie perfekt funktioniert, dann war ein Starten unmöglich bei wohl defektem Höhenmeter mit ständigem Absturz. Eine Reklamation zur Gewährleistung wurde zunächst mit einer freundlichen E-Mail beantwortet mit Bitte um Video vom Startvorgang. Alle weiteren E-Mails blieben dann unbeantwortet, das gewünschte Video wurde nie heruntergeladen. Produkt ist vielleicht gar nicht so schlecht, aber Support des Shop indiskutabel!

Second time flying the 720e and it just fell out of the sky - about 60 feet up. I was videoing my villa. Brand new charge but we do have a lot of Internet transmissions around this area. (no masts in sight as they are 3-4 klms away) but they do transmit WI-FI signals. Now got a broken drone. Need new back arms and body. Where can I get them. Cheers.

Failed on the warranty side of a major fault! , i flew my drone on the hour of midnight on 31st dec 2020 80ft to 100ft around about in an open space no trees just hovering watching the fireworks but the video was to dark to record ,. then i lost all controls and it fell to the ground and smashed 2 of the rotary arms , a major fault happened . and holystone wouldnt do anying about it not happy i lost alot of money ., just to be told they cant do anything !!!!!

First let me start by saying i'm not disappointed in the HS120D as it flies great But I am disappointed in how Holy Stones customer service operates. First call was regarding a couple of parts I needed. The first girl I spoke with (in China) Asked me to send picture of item I needed as they don't have a catalog. After sending the picture, they said part is not available through Amazon and it will take 30-45 days before I can get the part! She sent me a link to pay supposedly through Pay Pal, but the link is really an email address. I emailed her back for another part needed as well and explanation as to how to order the parts needed which they don't give you the name for so I called back and spoke to another girl in China with rooster crowing in background and she was hard to understand, this is frustrating!