Holy StoneReviews of holystone.com

Ich bin mit diesem Kauf sehr unzufrieden. Mir wurde ein falsches Teil geliefert bzw. ich habe das falsche Teil bestellt und möchte es zurückgeben. Für die Rücksendung wurden mir jedoch 8 Euro berechnet, was ich nicht akzeptabel finde. Nach EU-Recht habe ich das Recht, die Ware innerhalb von 14 Tagen ohne Angabe von Gründen zurückzugeben. Daher erwarte ich eine kostenlose Rückgabe oder zumindest eine angemessene Lösung. Außerdem ist das tatsächlich benötigte Teil (Untergehäuse / Lower Shell) in Ihrem Shop überhaupt nicht verfügbar, was die Situation zusätzlich erschwert. Ich bitte um eine schnelle Klärung und eine faire Lösung.

Have 2 bad batteries on my HS 420

Holystone 175 G drone. After studying the Amazon and YouTube reviews on this drone, (but not Trustpilot unfortunately) I bought one of these drones off Amazon at approximately £200. At first, flawless performance, very good. Then after a few months the picture/video quality wasn't as good. After a winter layoff I COULD NOT get the drone to connect via my android phone. To be fair the Holystone help desk were very quick to respond and very friendly, but all the advice they gave I'd done already, after going around in circles for 5 days, I threatened them with a trip to my C.A.B. and a report to Amazon. Again to be fair they sent me a replacement very quickly. It took ne two minutes to discover the same- won't work on Android but strangley it does on iPhone (!?). I managed to get an iPhone 8 abd it now works .....apart from no pictures just video plus I keep getting messages saying "memory card 90% full" all the time, when the card has been emptied. There must be something wrong with the app? The firmware? Yes, good prompt customer service BUT Sorry I can't recommend this drone at all.

Nachdem die Drohne bisher immer gut funktioniert hat, wollte ich sie mal wieder fliegen lassen. Leider war es so. das sich der Akku nicht mehr aus der Drohne entnehmen lies. Anscheinend sind die Zellen so aufgequollen, das der Akku nicht mehr aus der Drohe herausnehmbar ist. Vom Support kam auch keine Rückmeldung. Was mach ich jetzt? Diese Firma wird es beim nächsten Drohnenkauf nicht mehr.

I would give zero stars if I could . Purchased the hs720g drone from Amazon , and after a handful of flights drone refuses to turn on . All battery lights light up but no response from the drone. Contacted holystone and they have said it is a internal fault and cannot be repaired and only offer a discount to by a new drone from them , but refuse to send a replacement as they say it is out of the 30day warranty. Under the consumer act 20015 you have rights for up to 6yrs if product proven to be faulty at time of purchase . Don’t waste your money and buy a Dji .

I have contacted Holystone by email and they never give me a straight answer to any questions, always tell me the battery has this and that model and rating but never actually tell me if it works for my drone. Very unhelpful. I have bought batteries from Holystone for my drone and apparently these are very delicate and charging must be done carefully. So I asked Holystone if they have a charger or can recommend a charger for the batteries, they came back saying they don't have a charger. I mean why sell a product you don't even have a charger for??? Ridiculous. They couldn't even recommend me chargers. Basically their service and help (or lack of) was a complete waste of time.

So I got this drone for my birthday and when I opened it and turned it on the thing took off before I could turn on the remote. I talked to customer service and they said I have to get a order number from my Dad but he died so they won't replace it. Pretty crappy I think. They kept asking me to send all kinds of pictures and I did then they said they would give me a discount on a drone. Crappy people.

3ten Akku gekauft.. alle laden stundenlang und haben jeweils max 3 Minuten Flugzeit (inkl. RTH) und werden per RTH Funktion zurückgeholt. Finger weg