HolyHostingReviews of holy.gg

Very fast time of response to tickets and efficient work from the support team. Also this is the second time I've been using this host and I can recommend it to everyone.

This is one of the several messages that they didn't reply: I am writing to formally escalate an ongoing service failure that has now lasted several days and has not been handled with the minimum level of responsibility expected from a paid hosting provider. Since Friday night, my server has been experiencing extreme lag to the point of being completely unplayable. This began suddenly, in the middle of active gameplay, without any configuration changes on my side. I tolerated earlier latency issues, but this incident rendered the service unusable. After opening a ticket, I received only generic questions. I clearly stated that I had made no changes to the server. On Monday morning, I was informed that “changes” had been made on your end. Immediately after that, the server stopped starting altogether. From that point on, the service has been completely down. I reported this immediately. Your team again asked whether I had made changes. I had not. After that response, communication stopped. I contacted you via WhatsApp, was told the ticket was “prioritized,” yet nothing was resolved and no meaningful update was provided. At this point: The service has been unusable for several consecutive days The outage followed changes made by your team, not by me Support responses have been slow, repetitive, and ineffective I am paying for a service that I cannot use This situation is unacceptable. I am requesting one of the following, immediately: Full restoration of the server to a playable and stable state, with a clear explanation of what was changed and why OR Compensation for the days of service loss, or a refund, if the issue cannot be resolved promptly Please understand that this is not a request for troubleshooting advice. It is a request for accountability and resolution. If this cannot be handled promptly, I will be forced to consider terminating the service and moving to another provider. I expect a concrete response and action, not automated questions, as soon as possible. Felipe

realmente me ayuda mucho el soporte. no puedo estar mas agradecido con el exelente servicio que ellos proveen a sus usuarios

En menos de 20 minutos resolvieron mi duda con toda la situacion esperada para la resolucion, muchisimas gracias.

Excelente atención del soporte de HolyHosting, en especial Morga. Me ayudó a configurar el servidor de Project Zomboid de forma rápida y clara, resolviendo todas mis dudas. Muy recomendable.

Buen server y buen soporte

Un servicio bastante completo, me gustó que el sistema para Hosting de Bots de Discord está super fácil de entender y completo Además el soporte responde rápidamente a mis dudas, buen servicio, recomendable

muy atento y bastante amable, me ofrecio seguimiento