hollandbulbfarms.comReviews of hollandbulbfarms.com

I ordered a fair number of plants for my first order and most of them were ok, however, one was completely rotten and had turned to goo in bag and the other had empty bag. After MULTIPLE attempts to contact and two letters written I finally was asked to provide pictures..How to take a picture of nothing...and as for the goo I washed it off my hand as quickly as possible I didn't think of photographing the mess in my hand. Finally they reluctantly agreed to give me a credit...so now I have to re-pay taxes and shipping...not worth it. I will never order from them again...I had similar issue with BRECKS and they responded immediately, and shipped me out the damaged plants next day, no shipping cost, no taxes...Shop at Breck's. NOT Holland Bulb Farms.

I purchased more than 15 different items, over 220 bulbs, and 8 of them grew and flowered. I called and spoke with a supervisor who informed me it was my yard or the way I planted them. I confirmed everything else in my yard grew and flowered as it should. They are giving me a credit for $300 to purchase more useless bulbs. I have ordered from more than 10 online companies, but this is the only one with 99.9% failure rate. KEEP YOUR MONEY AND SHOP ELSEWHERE

AVOID. Check out the complaints on BBB. If their money back guarantee is the reason you purchase be aware they won’t honor it. The tulip bulbs I received on 11/06/24 were moldy, deformed and shriveled with a hard sap-like substance oozing from them. Many have posted pics of bulbs that look exactly like those I received. I contacted the business and they shipped replacement bulbs for those they deemed sub-standard. The replacement bulbs were very small and a few had the same issues. I planted them anyway. This Spring only 4-5 tulips bloomed of the 40 I planted and those blooms were less than 1.5”. I contacted Holland Bulb Farm and after 2 emails and attaching pictures twice (it was the same with the bad bulbs- multiple pictures requested twice) the representative said the plants looked healthy and “tulips get better as they age”. Most never appeared at all, no leaves, no flowers, and of the 5 that bloomed the flowers were tiny. I’ve gardened for many years. Plant tulips in the fall and enjoy flowers in the Spring.

I ordered dahlia bulbs in Nov 2023 for spring delivery and they promised to deliver by late march 2024. I called them around 20 th March ‘24 and then said by early April delivery. Meanwhile they had been sending almost on daily basis emails to buy more but never received my ordered items. I again called on 18th April and still they were not sure when will my order be shipped! I 4/19/2024 I finally asked them to cancel my order and refund my money. They are in the process of refunding my money. I should have canceled long time back, when I had received similar order from another vendor.

I purchased over 500 tulip bulbs in Dec. 2023, and at most I received 250 tulips, of which only 202 have come out of the ground. I contacted customer service and they did not make it right. I suggest you avoid this company.

I ordered three types of tulip bulbs from them. One of them is totally moldy. They refunded after reviewing the pictures, but would not send any replacement. Claimed they're small family own business. Can't send order for free even though it was totally their fault.

The order arrived about 6 weeks to 8 weeks late which was VERY late for planting in my zone. When I tried calling and emailing, they wouldn't respond. I did this a multitude of times. I really thought I'd been scammed!

Lots of 1 star reviews and after the growing season this year I understand why. Some of the plants I ordered this spring never came up. So much for the time and effort of preparing the ground, planting and watering.... So, I get a gift certificate. I order fall bulbs with the gift certificate. They are not shipped in time to get planted before the ground freezes. Again, I get a gift certificate. I am done with this company, but the refuse to refund my $ to the credit card I used on the original order. I have gone around and around with them, wasting so much time and energy Looks like they need to understand customer service can make or break a business.