Nneka C.
The product is great but the shipping…
The product is great but the shipping tajes forever.

At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.We’re so confident that your pet will benefit from our products that we offer a 30 day
Holistapet (holistapet.com) has 3,836 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nneka C.
The product is great but the shipping tajes forever.
Aneisha L.
I bought it because my Bella have seizures. So far instead of her having a minute and a half long seizure it is down to 30 seconds. So I'm going to up the milliliters and we will see.
Customer
Quick and fast shipment, but my second order has not come through. I had sent an email discussing it.
Jane M.
I waited for almost 12 days to even get a tracking order after asking 3 times with no response. I paid by CC and my address should be clear from the purchase. The PO couldn’t deliver because the address was wrong. I asked to resend the package since it was being sent back to sender but got a message that I would be refunded in 10 days. I just wanted the product for my old kitty.
Response from HolistapetMay 10, 2023
Hello Jane! We're sorry that you didn't receive your order for your cat. The address that's entered into the website is the address that we ship to. For security purposes, we only go by what's entered, not what the credit card company has on file. The refund was issued to circumvent the carrier return timeline so that you could place a new order for your cat. We did issue a refund. If there's anything else we can help you with, please let us know!
Nugget
The order was apparently shipped 4/7, but Fedex didn't receive/scan it until 4/19. Delivery shows as EOD 4/24, however I expected this product a week ago. I emailed you twice on the matter asking for an expedited shipment/replacement and never heard back from anyone. I use this product to manage my mare's extreme mare-ish behavior.
Katherine R.
I never received my order, which I also paid expedited shipping for. I have emailed support multiple times and left voicemails at the support number on their website (nobody answers the phone) and nobody has returned my multiple calls and voicemails after a week of trying to reach them. Unsure if anyone will ever get back to me and refund my $110, will absolutely not be using this company again, which is disappointing since I have been a loyal customer for 2 years at this point.
Response from HolistapetMay 10, 2023
Hi Katherine... Your order was delivered on 04/24 at 11:14 a.m. by FedEx. It looks like you paid for standard shipping, not expedited. Our customer service team responded to your voicemail on 04/18 at 2:37 p.m. If you need further assistance, we're always happy to help!
Mia H.
I buy the CBD oil for my elderly cat. It works great and quick shipping. Thanks!
Patricia
My order finally got here. Thanks.