HolistapetReviews of holistapet.com

I love this product, my doggo loves loves it as a “treat.” Takes about two hours to take effect for my 50lbs guy. Would definitely recommend.

Been using their products for close to two years now and it's made such a big difference for my dogs that have anxiety. Also helps with fireworks and thunderstorms. We've tried the treats, oils and capsules. Dogs are a big fan of the treats! The customer service is excellent as well!

Great product and my dog not only loves the treats, but is moving better than ever. She recently had ACL surgery and without Holistapet to help, she would’ve been on medication for a while. She recovered just fine and is back to her normal self and on her Holistapet routine!

I have been using Holistapet as my go-to for CBD oil for my 11 year old Rottweiler. Before trying CBD, he was almost completely immobile from severe arthritis in his hind end. 24 hours after starting him on Holistapet CBD oil, he was standing up on his own. 1 week after starting, he was running and playing in the yard like he used to. I swear by their products and their customer service is absolutely amazing!

As I told your customer service rep, I think you should offer the good deals you often send out to your loyal customers that are part of your auto ship program. I was spending in upwards of $200 a month, but was missing out on the great deals so I cancelled my account. This is in spite of how much I really do like your products.

I did not recall getting a tracking email but your support area advised was delivered by USPS on 7/28 and sent me the tracking info which did not have my physical address but just said was dropped at mailbox…. I did not receive the package… reached out to my neighborhood Facebook page and still nothing …. After a week or so I decided to randomly got to a house in neighborhood that had sane street number 4581 and sure enough was delivered to her by mistake and she just never brought to me …was a bit frustrated to say the least but thankful I eventually did my detective work and got it…. Hopefully we will like the product

Your cbd calming treats are the only things that work for our Chloe. She needs 2 treats as she’s 45 pounds and very anxious during thunderstorms and fireworks. My orders have always been processed quickly. It’s a great product.

Truly abysmal customer service. Refused to cancel my order, despite it having not shipped yet. Could not access autoship in order to make changes or cancel it. Representative was unhelpful and repeatedly prompted me to change my address with USPS, which does not even remotely address the issue of them waiting until they had already charged me to send me an email. Any decent company I’ve ever had a subscription with, warns you before autoship goes through, and makes it easy to change or cancel your autoship order. The fact that they did not do this, tells me that they feel the need to manipulative and deceive customers in order to keep making money. Do NOT use this company. They will make it impossible to stop receiving their product and will refuse to provide reasonable service, not to mention that the rep I spoke to took forever to reply to me, just to say something else unhelpful and condescending. This company should not be in business if this is how they’re going to behave when you need to cancel. Additionally, the rep refused to let me speak to a manager and gave me a number to call on Monday, which is nonsense because I’m hard-of-hearing and making me wait until my order HAS shipped to speak to a manager is a con. Honestly, you couldn’t pay me to do business with this company again. UPDATE: Despite what their reply says, they did NOT reach out to me, and there has been no resolution to this issue. The item must have been delivered, but since the address isn’t mine and the package didn’t forward, I am out the cost of the items, AND I don’t have the items. The company did absolutely NOTHING to fix this issue — refused to cancel, refused to refund, and just flat out lied about reaching out to me on this website when I’ve had NO contact since that wretched experience with “Charleigh” — somehow, they’ve managed to make a bad situation worse by being disingenuous trying to make it seem like they tried to fix it, but again — REFUSED to cancel, REFUSED to refund, and FAILED to even bother to EMAIL me when they claimed to do so. Do NOT trust them and DO NOT give them your financial information unless you want them to STEAL your money and give you NO PRODUCT in exchange. They should be PUT OUT OF BUSINESS for this level of DECEIT and ROBBERY. Disgusting, disgraceful, and illegal. Update 2: They finally did email me. They offered me a refund… if, and only if, I change my review! I think y’all deserve to know what garbage this company is, so they can keep the gd money. I’m not going to be conned into lying in a review to make them look better. They’re running a sham of a company and then sending minions to beg me to say they’re not just screwing over customers and then offering the barest level of service ONLY if you complain LOUDLY and PUBLICLY and make them look bad. But their website is still busted, their subscription is still based on deceit and doesn’t offer the barest level of functional self-service, and refunds are only given if you are willing to sacrifice your morals and lie to make them look good. Unethical, immoral, trash. Do not trust them. Do not give them ANY money. It sucks because the product is good but the customer service and website functionality are so beyond excuse that it’s not worth the headache or the hassle. It’s a shame that they just want to take the easy way out instead of owning that they f-Ed up, apologising for their incompetent CSRs, empower them to fully fix issues and not to put blame on customers or try to get out of doing the right thing by offering non-fixes, and just give the damn refund without trying to make people lie. If they’d just apologised and refunded me, I would have updated saying they at least tried. Now I’ll accept a hand-engraved apology from the company owner, with their personal cell phone number to call and discuss the matter, and literally nothing else, because they tried to manipulate the free market and silence dissatisfied customers, and that’s something that’s rotten throughout the company, straight up to the ownership. Disgusting, and just seems to get worse each time I update this.