Isaac D.
This website will push you to a corner…
This website will push you to a corner and cheat you. I purchased a ticket from this website at $1059. They told me later that the price quoted is for promotional purposes and is without luggage. I was given the option either to pay $1600 with my luggage or cancel with a penalty of $150. Because it was too expensive I cancelled and $150 was deducted from my money. I will never advise anyone to do business with this fraudulent website. Why not making it clear for all customers to know in advance that prices quoted are promotional and one has to pay for luggage. Customer service is also zero. On their menu to enter who is traveling there is no column for middle name only first name and last. When I realized this, it was too late because I had already pushed the button. I called immediately to add my middle name but the guy did not entertain me at all. He said I should have typed my first name with a space to add my middle name at a column specified for first names. This is ludicrous. This website is not ready to do business with the public. I called several times for updates but I was told “we will connect you to the first customer service you did business with and he will call you” but nobody called me. With the fear of losing my money I accepted whatever condition and I paid the penalty $150. I travel frequently but never again with this website.



