Hobby Recreation Products Reviews | Read Customer Reviews of hobbyrecreationproducts.com

Hobby Recreation ProductsReviews of hobbyrecreationproducts.com

4.4274 reviews
Hobbies
2034 s 3850 w, Salt Lake City, Utah

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Hobby Recreation Products

About Hobby Recreation Products

Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more.HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve.Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.

Hobby Recreation Products (hobbyrecreationproducts.com) has 274 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hobbyrecreationproducts.com
Website: hobbyrecreationproducts.com
Category: Hobbies
Location: Salt Lake City, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hobby Recreation Products reviews

274 approved reviews, newest moderated first

Customer
Oct 24, 2012
Needs improvement in customer notification.
Website layout and products in stock provide the customer with good choices in products and fair pricing. Shipping / handling and customer notification could be improved. 7 days have passed since the online purchase and no note of shipping, or actual package delivery received.
Response from Hobby Recreation ProductsOct 24, 2012
Hi, I looked up the tracking number and your order will be arriving on October 24th. The order shipped on the 18th via USPS first class mail. Our system is set up to send you an email once the order ships. Perhaps this email was captured by a spam blocker? Either way, we are sorry for your experience. For your sake and other who read this review - once you've created an account on our website, you can view your orders by going to the "My Account" link on the very top of the page, then select review orders/track packages. Thanks for you positive comments on the website, our motto is "RC Made Simple". I'm glad you found our site that way. We look forward to your business in the future... and please don't hesitate to call, email or chat with us if you have questions about an order or anything else.
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bettie
Oct 23, 2012
Very please with Mammoth
We were very pleased with our dealing with Mammoth hobbies. The security in the way payments are made was real good. it even caught and would not process my paymet because in my error i didnt change my adress at the bank. so with info not matching they wouldnt allow it to go thru until i provided proper information. I was glad it did that, it showed that not just anyone can use your credit info. We got our order a few days from ordring, very promt on that. We will be ordering from mammoth again.
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James R.
Oct 23, 2012
Not good customer service faulty information about inventory
Called and asked if a body was in stock the guy said they had two in stock so I went online and ordered both of them got the confirmation through my email saw the purchase debited from my account and a week later no package called and guy said they didn't have any in stock and that the order was cancelled without me being notified and I had to ask for my refund
Response from Hobby Recreation ProductsOct 24, 2012
Hi James, Sorry for the very poor experience. After looking into this, I found out our physical inventory was actually different than what was in our system. So it showed we had stock, but in reality when we went to pick the bodies from the warehouse they were not there. I know this was a very bad experience for you, but I wanted to offer an explanation. We did refund your money... and we'd like to win your business back. I understand you're frustration, but as you can see from our other reviews, we offer excellent service. Please call or email us for a special coupon code for a discount on your next purchase.
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J T.
Oct 18, 2012
Fast Service
Easy to order, fast shipping, quality product!
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Randy H.
Oct 15, 2012
Great price,quick on shipping
Mammoth Hobbies had a good deal on the Grave Robber body,and thier shipping was fast.
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Kuleaze
Oct 13, 2012
No Issues / Prompt Service
I ordered some shock parts, tires, lugnut tool, and air filter. I know the shock parts were $3 cheaper than DDM; I don't recall how much cheaper the other parts were, but I know I saved roughly 10 to 20 dollars on the whole order. Everything arrived securely packaged and within a few days.
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Jay S.
Oct 9, 2012
Good service, quick shipping, awesome selection.
They always have the parts I need, I just type in the part number and it's right there. I've never had anything backordered, and that works very well for me and my "impatientness." Parts are always received quickly and Dave's customer service were the reasons I picked Mammoth to do business with.
Response from Hobby Recreation ProductsOct 24, 2012
Thanks Jay. And thanks for your continued business!
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Angelo B.
Oct 3, 2012
Only hobbie store to have the parts I needed.
I ordered axels for my T-Maxx when I couldn't find them anywhere. Mammoth Hobbies had the axels and a lot more. I'm so glad I found a new place to shop for my R/C truck.
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