This website is a scam. I ordered a Christmas gift on December 9, 2024. It is now January 12, 2025, and I have received nothing. They refuse to give me my money back and claim my package is in Kansas. However, it was ordered way before the tariffs were implemented. Sad excuse of a company, no one should order from this scam business
LM
Lorenzo M.
I WILL NEVER BUY FROM THIS SITE AGAIN.
I put one star because you can't give less.
to say embarrassing is an understatement. I ordered 2 QR t-shirts and after more than 2 months I received 2 hoodies made of a poor quality polyester. I paid 50 euros to have 2 items that I will not use. I contacted "assistance" of Hmulefate and they say that what they sent corresponds to what I ordered. I sent photos and codes of the items sent which are different from the product codes of what I ordered. the response was a refund of 6 dollars. written several times, they remain firm in their position. I WILL NEVER BUY FROM THIS SITE AGAIN.
CJ
C.J/
They will NOT issue a refund
Purchased the QR sweatshirts for a Christmas gift, page said they would be delivered on before Christmas "guaranteed" did not get the item until February 16th! The product was too small, the QR doesn't work, and the material is cheap polyester material. When I contacted them, they started to bargain for the return and would not send a return label to process return.
This is their sorry excuse of a response:
We propose compensation in the amount of 12US dollar .
Will that be acceptable?
In response to your concerns, our return address is:
301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China
We guarantee the full reimbursement if you provide the following valid details of your returned parcel:
1. Tracking Number (via screenshot or photo)
2. A picture of your returned package displaying our warehouse address
3. Ensure the item is securely packaged to maintain usability upon its arrival at our warehouse; otherwise, an amount may be deducted from your refund to cover any resulting damage.
Kindly note that you will be subject to the shipping expenses in returning the order to us.
But, if later you feel that the shipping charge is too high, and not worth it,
you can keep the product, and the compensation we offered can still be made.
Yours Sincerely,
Customer Service Team
CO
Connor
Absolute scammers
Absolute scammers. I bought two jumpers back in November. As soon as it arrived in the UK, it got lost and they said they sent another. As soon as that arrived in the uk, once again it got lost. They offered to send another only if I pay shipping again or give a refund only after taking money off the refund for "loss of product". Don't ever order with these scammers. Disgusting help that keeps giving the same bull. Just give me my money back!
LI
Lisa
I bought a sweatshirt in the beginning…
I bought a sweatshirt in the beginning of January I still haven't received it they keep telling me the same crap answer it's been now 2 months and they will not give me my money back horrible horrible scam website
MA
Marla
Ordered two sweatshirts with a QR code…
Ordered two sweatshirts with a QR code but we never received them. When i went to do the tracking on it it says delivered in mailbox a month ago. Went to local USPS to see what happened to my package they claim the tracking number given is not a USPS number. Tried to get a hold of someone for the USPS number and of course you can't get a hold of anybody to answer that question.
SG
Sue G.
Horrible
Horrible. Bought an expensive sweatshirt and I never received it. They claimed it was delivered but I never received it. I asked for a refund or a replacement. They stopped corresponding. Such a scam!!
MR
Marie R.
Ware fũr 45 Dollar bestellt
Ware fũr 45 Dollar bestellt, fast zwei Monate gewartet und den billigsten China Müll bekommen der nicht passt. Support akzeptiert keine Rücksendung. Finger weg von diesem Shop!!!!