HMUELFATE! Order 2 shirts back in late September. Received notification of shipment on Oct 1. Here it is November 23 and no package. I have previously asked for credit. They said they could not do give me credit but they would check with shipping co. Nothing else. The tracker still states the same. I will never buy from them again and I will be posting my reasons whenever I see their name.
SL
Shawn L.
2 months of arguing
2 months of arguing, a tracking number that showed the package sitting in transit for over a month, asked for refund and was told they shipped another package. 42 days later I get the package, hoodies smell like animal feces, and the 3XL fits like a medium. I ordered super big so I could have a baggy hoodie! The material feels like sponge cloth, garbage products from a scam company.
PA
Paul
ABSOLUTE GARBAGE 🗑
What GARBAGE your products are i would be embarrassed to even admit i work for you.. do NOT waste your money purchasing anything from this company. My order took over 2 months. First excuse my package was somehow someway lost in transit. Oh we sent you out another package 🤣 🤣 🤣. Miraculously my 2nd package arrived 2 weeks after that email. I finally received the sweatshirts hurry and open yhe package I was so Pissed when I saw what GARBAGE was in my hand. It felt like a plastic bag. I ordered an XL it looks like it can fit a child. I requested a return label, the response I received was oh we will refund you $17, wait what i paid about $100 for 3 sweatshirts and you want to remind me $17. You and your BULLSHIT company can KISS MY ASS!!!!!!
MH
maja H.
Hold jer langt væk herfra i får ikke…
Hold jer langt væk herfra i får ikke jers vare
CA
cristina A.
SCAM WEBSITE DONT ORDER!
This website is a scam. I ordered a Christmas gift on December 9, 2024. It is now January 12, 2025, and I have received nothing. They refuse to give me my money back and claim my package is in Kansas. However, it was ordered way before the tariffs were implemented. Sad excuse of a company, no one should order from this scam business
LM
Lorenzo M.
I WILL NEVER BUY FROM THIS SITE AGAIN.
I put one star because you can't give less.
to say embarrassing is an understatement. I ordered 2 QR t-shirts and after more than 2 months I received 2 hoodies made of a poor quality polyester. I paid 50 euros to have 2 items that I will not use. I contacted "assistance" of Hmulefate and they say that what they sent corresponds to what I ordered. I sent photos and codes of the items sent which are different from the product codes of what I ordered. the response was a refund of 6 dollars. written several times, they remain firm in their position. I WILL NEVER BUY FROM THIS SITE AGAIN.
CJ
C.J/
They will NOT issue a refund
Purchased the QR sweatshirts for a Christmas gift, page said they would be delivered on before Christmas "guaranteed" did not get the item until February 16th! The product was too small, the QR doesn't work, and the material is cheap polyester material. When I contacted them, they started to bargain for the return and would not send a return label to process return.
This is their sorry excuse of a response:
We propose compensation in the amount of 12US dollar .
Will that be acceptable?
In response to your concerns, our return address is:
301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China
We guarantee the full reimbursement if you provide the following valid details of your returned parcel:
1. Tracking Number (via screenshot or photo)
2. A picture of your returned package displaying our warehouse address
3. Ensure the item is securely packaged to maintain usability upon its arrival at our warehouse; otherwise, an amount may be deducted from your refund to cover any resulting damage.
Kindly note that you will be subject to the shipping expenses in returning the order to us.
But, if later you feel that the shipping charge is too high, and not worth it,
you can keep the product, and the compensation we offered can still be made.
Yours Sincerely,
Customer Service Team
CO
Connor
Absolute scammers
Absolute scammers. I bought two jumpers back in November. As soon as it arrived in the UK, it got lost and they said they sent another. As soon as that arrived in the uk, once again it got lost. They offered to send another only if I pay shipping again or give a refund only after taking money off the refund for "loss of product". Don't ever order with these scammers. Disgusting help that keeps giving the same bull. Just give me my money back!