HluxecarrentalReviews of hluxecarrental.com

I gave 1 star cs I don't have an option to give a zero star!!!I have a very bad experience with this Company!!! I gave them 1000 deposit for the car rent and they gave me back 467aed only!!Their reason was for the car pick up and dirty car which is not mentioned on the agreement plus gave them back very clean car as I drove the car for 3 hours only!!! I have got the 467aed amount after 6 month(after I opened file on them). It was so frustrating...people pls read the reviews before you decide. I DON'T RECOMMEND AT ALL!!!!!!!!!!!!

⚠️ Very disappointing experience with Haraj Rent a Car. I had a very bad experience with this company. The information and promises given to me at the time of booking were not handled as agreed, and I ended up facing unexpected issues and financial loss. When I tried to clarify the situation and get a proper resolution, the response was not satisfactory. I felt that I was not treated fairly as a customer. Please be very careful and make sure you confirm all charges, conditions, deposits, refunds, and agreements in writing before making any payment. Based on my personal experience, I would not recommend Haraj Rent a Car and would advise others to be careful before booking.

🚨 **VERY DISAPPOINTING EXPERIENCE – HARAJ LUXE CAR RENTAL** I strongly recommend customers **NOT to select or book with Haraj Luxe Car Rental** based on my experience. I specifically booked a particular vehicle, but a different vehicle was delivered. I was promised that the booked vehicle would be provided by the following afternoon, but this never happened. The vehicle’s Mulkiya was also not provided. Despite repeatedly contacting the company by phone, WhatsApp and email, I received no proper response or resolution. I paid AED 450 for the rental and AED 970 as a security deposit. As per the company’s stated policy, the deposit should be refunded after 21 days, but my AED 970 deposit is still pending as of 23 September 2026. This experience has caused me serious stress, frustration and inconvenience. I have kept all booking confirmations, payment records, WhatsApp conversations and emails as evidence. I have also escalated this matter to **Dubai Consumer Rights. Based on my experience, I would NOT recommend Haraj Luxe Car Rental doing unfair business. Customers should be extremely careful, verify the vehicle and Mulkiya, and get all commitments regarding refunds and replacement vehicles in writing before proceeding.

Very very Bad experience

Haraj luxe car rental is a scammer they are deceiving people by Sharing incomplete information charging hidden charge for car wash 300 dhrm. Delivery charges 1000dhrm to Abu Dhabi from Dubai total I paid 1600 dhrm check before signing agreement,they are it's as per signed agreement

⚠️ Alert ⚠️ 📢 They Are Scamers fraudsters 😡😡😡😡😡😡

I rented a car from Haraj Luxe Car Rental LLC and returned the vehicle on 16 March 2026 in proper condition. At the time of booking, I paid AED 1160, which included one-day rental, delivery charge, and an AED 1000 security deposit. I was informed that the delivery charge was AED 70 and no pick-up charge was mentioned. After returning the vehicle, I was told that the security deposit would be refunded within 30 days as per the agreement. I followed up after this period and was asked to share my payment receipt, which I provided. However, I was later issued a voucher showing deductions of AED 800 for pick-up charges and AED 210 for car wash. These charges were not clearly communicated or reflected in the payment receipt at the time of booking. When I raised this concern, I was informed that these charges are mentioned in the agreement. However, this was not clearly explained or highlighted at the time of rental, and the information provided during booking was different. Overall, I experienced a lack of transparency in communication and charges. I would strongly advise customers to ensure that all terms, especially additional charges, are clearly documented and understood before proceeding, and to keep complete records of all documents and communication. Because they are traitors and cheaters. I am currently pursuing resolution through official channels.

They ask you for 1000 aed deposit give u dirty car and they never return your money .Manager Rehan speaks extremely rudely to customer and calls you to his office and is never present there . But I complained bout them in Dubai consumer and got atleast some amount from them...so pls COMPLAIN ABOUT THEM AND GET YOUR MONEY FROM THEM.