Holly H.
I bought the Hizoo to help with…
I bought the Hizoo to help with lymphatic drainage and neck / shoulder relief from the massage. I used 3 days in a row on the lightest setting for 10 minutes each time and today something appeared on my neck - a red spot behind my ear. The massager rubbed my neck raw! Yikes! The red sport hurts and is irritating. While my face was less puffy in the mornings- the discomfort of a skin lesion outweigh that. I’m going to contact them and ask for my money back.
Response from HizooMay 15, 2026
Hi Holly, that sounds incredibly uncomfortable and definitely not the experience we want for you. Since everyone’s skin sensitivity is different, it sounds like the friction might have been a bit much for that area. Please reach out to us directly so we can take care of your refund and make this right. We're here to help!




