These folks take liberties specific to parking where they wish anytime they wish. No uniformity regarding driver behavior specific to double parking in lots in which semis aren't supposed to park. Moreover, reaching anyone at this firm appears to be futile at best. I prefer no AI driven communication.
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Reshma S.
I have been to Hirsch Umhaanga on…
I have been to Hirsch Umhaanga on Saturday. Walked in was greeted by very friendly staff. I walk through the store. I met a very friendly lady Nadira Ellen, she gave me very good advice on washing machines. She definitely knew everything about her appliances. I will definitely be visiting her when I am ready to purchase.
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Kamran N.
Good service from sameera Springfield
Good service from sameera Springfield
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Bernard A.
Thank you to the staff
Thank you to the staff. Very friendly. Thanks Ashleigh. Really good job
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Ethan Du P.
Recently visited Hirsch in Claremont
Recently visited Hirsch in Claremont. Thank you Ashleigh for your great service and friendliness.
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Tshego
Katlego Ayorinde provides excellent…
Katlego Ayorinde provides excellent service !Friendly , knowledgeable and helpful.
MH
Monique H.
Wrong Product and uninformed staff
I am very irritated. I bought a tumble dryer, but before the purchase, I specifically asked the helpdesk if this dryer is vented, as I do not want one that requires a pipe, and I have nowhere to put the pipe to go outside.
She confirmed that the unit, in fact, does not require a pipe. I went ahead and placed the order, and to my surprise, the unit that came needs a pipe to be fixed that leads to the outside.
Secondly, the courier did not even inform me that they were on their way; I was at work. They dropped it at my flat. Luckily, my son was home, but they made him sign and left it outside in front of the garage with no help moving it into the house. This alone is unprofessional.
The consultant phones me today after I sent a message, and keeps saying the same model, but the upgraded one does not come with a pipe. How is this relevant? I don't care about the new upgrades. I asked about the one I ordered; if I knew this, I would never have bought it.
Their solution is to send it back and give me a more expensive one where I need to pay in a difference. How does this make any sense to them?
I expect more from this company – much more.
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khanyisa N.
Wonderful customer service 💯
Good Afternoon
I visited your Claremont stores today for the winter special. I want to take a moment and thank one of your reps sindiswa for the assistance.
She kept a smile on her face, very friendly and welcoming. I got exactly what I wanted and she also recommended a few things for future references. Keep up the great work and thank you for the wonderful customer experience 💯.