Hip Optical Reviews | Read Customer Reviews of hipoptical.com

Hip OpticalReviews of hipoptical.com

3.717 reviews
Vision & Hearing
Boca Town Center (Near Nordstrom), 6000 Glades Road, Boca Raton, Florida

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Hip Optical

About Hip Optical

Hip Optical is an innovative eyewear company that stands out from the rest with our unbeatable combination of quality, speed, and affordability. We know that getting a new pair of glasses can be a hassle, so we make it easy for our customers by offering next-business-day shipping on all orders. No matter how complicated the prescription is our prices remain the same. We don't believe in gimmick-free pricing, which is why all of our high-end designer frames with single-vision lenses are only $99.99, and with progressives only $199.99. That's right - even complex prescriptions are the same price and ship just as fast. We can do this because we make and ship your new glasses right here in the USA.At Hip Optical, we believe that premium lenses should be a standard, which is why we include Premium Thin Lenses, Anti-Reflective, Anti-Scratch, and UV protection coating FREE of charge with all of our lenses. This means our customers get a high-quality pair of glasses that not only look great but also provide superior vision and protection.So, if you're looking for a fast, affordable, and high-quality pair of prescription glasses, Hip Optical has got you covered. We're dedicated to making your glasses shopping experience as easy and hassle-free as possible, so you can focus on looking and feeling your best

Hip Optical (hipoptical.com) has 17 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: hipoptical.com
Website: hipoptical.com
Category: Vision & Hearing
Location: Boca Raton, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hip Optical reviews

Showing 4 reviews with 1 star · Clear filters

Sigmund K.
May 4, 2026
Over “Promise” and UNDER DELIVER
Had been over 2 weeks and still no delivery of simple, single vision prescription glasses (2 pair). What a joke! Never again. Stay away!
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MonicaT
Sep 11, 2025
Horrible lenses
Horrible lenses! Do not buy progressive lenses from this place . Very poor quality. I spent almost $700 for 2 pais of glasses. One is wearable the other they screwed twice sending me defect frames, lenses way of the prescription to the point that I thought I was in a roller coaster while wearing it! It made me so dizzy, gave me a headache just trying to figure out what went wrong. Even though they screwed up , they do not offer return label unless you complain and demand it. Stay away from this company! I will never be back!
Response from Hip OpticalSep 12, 2025
I apologize about your experience. We have a full 30 day money back guarantee so if you are not happy for any reason you will be refunded fully. We will try to find your order and have someone reach out to you personally and make sure you are happy. We do sell digital progressive glasses for $199.99 for one pair and $369.99 for 2 pairs so maybe this is not the correct company?
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ClayB
Feb 13, 2025
Update to my previous review
Update to my previous review. Background. Wife purchased glasses, was sent wrong frames. Returned and 2weeks later received replacement but now these had prescription numbers etched on lenses. Contact HipOptical. Sorry out of 30 day warranty but if you BUY extended warranty we will fix. Really? I should pay to fix thier faulty manufacturing? I left one star review and was contacted by Hip address issue. What do they offer? BUY EXTENDED WARRANTY AND THEY WILL REPLACE! What a joke of a company. I will never recommend HipOptical to anyone. Ever.
Response from Hip OpticalApr 1, 2025
Our 30 day money back guarantee is covered from when you receive your glasses. They are covered for a year for manufactured defects only. All glasses have an etching on them to comply with US Medical regulations. It should have been almost invisible to the naked eye and not in a part of the glasses that you view through. We are sorry that you had a bad experience and we will work with support to improve that in the future. Contact as again and we will replace the glasses right away. We do have an insurance plan that covers you if you break or scratch your glasses for any reason for $35.
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Richard K.
Feb 12, 2025
I went in the Boca store
I went in the Boca store, purchased glasses, when they said they were ready, I came in and they used the wrong frames. They remade the glasses and again I went in, and they did not have anyone to fit my glasses to my head. I was in the mall and asked again if an optician was in, NO only on Tuesdays! No customer service! Don't go!
Response from Hip OpticalApr 1, 2025
I apologize about the mixup. Our glasses are pickup ready and do not need to be fitted in most cases. You can setup an appointment or ask the clerk to assist. Let us know if you need an appointment; feel free to call or text the Boca Store at ‭(561) 595-8993‬.
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