hily.comWith 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!
hily.com (hily.com) has 378 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jason
Just nice, quality, helpful people. 10/10 🙏 💪🏻
Response from hily.comOct 6, 2023
Dear Jason! Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our community. Your support means a lot to us. For further questions or feedback, feel free to contact us via Live Chat or [email protected] email address. Enjoy Hily!
ZENITSU
J'ai bien aimé,les profils sont tous vrais,parfois s'il n'y a pas de réponse c'est juste que les personnes se sont soit connectées il y a très longtemps,soit n'ont plus besoin de l'app. Le plus intelligent à faire serait de viser "les nouveaux arrivant" qui sont presque toujours disponibles!!! Qui plus est,le service client est incroyable,pas un robot,et vous donnent d'excellentes réponses si besoin!🫶🏽
Response from hily.comSep 21, 2023
Cher Zenitsu! Nous apprécions vos commentaires positifs sur Hily. Les vrais profils sont une priorité pour nous, et nous sommes ravis de voir que vous êtes également satisfait de notre support client. Si vous avez d'autres choses à partager ou des questions, n'hésitez pas à nous contacter via le chat en direct ou l'adresse e-mail [email protected]. Nous sommes ici pour aider!
Mohammed S.
Amazing customer support
Response from hily.comSep 21, 2023
Dear Mohammed! We are thrilled to hear you had an amazing experience with our customer support team. Thank you for your kind words; they motivate us to keep providing top-notch service. Your feedback is invaluable. If you have more to share or any questions, feel free to reach out via Live Chat or [email protected] email address. We are here to help!
Kameron M.
I accidentally confused the ai help bot, but a real person took over and talked with me. They gave me some very kind words and truly deserve happiness!
Response from hily.comAug 31, 2023
Dear Kameron! We are delighted to hear about your positive experience with our support team! We are here to help, and it's heartwarming to know that our support agent was able to assist you and offer kind words. Your happiness is important to us, and we're always striving to provide the best possible support. If you ever need assistance again, don't hesitate to reach out via Live Chat or [email protected] email address. We wish you all the best!
Terrence C.
Yes I agree all they are is interested in money completely false information since the first half hour and after that half hour I canceled but yet they kept charging my account and attempting at least 15 times telling me that I had a personally cancel it which I did they're telling me they weren't able to do it or they couldn't find my emails or my phone number but as soon as I got it canceled finally then they're telling me Oh we found your email I would have helped you cancel yes a class action lawsuit sounds great because these people suck they are Friggin Scumbags they are horrible and they need to be shut down I'd be happy to put a bullet in all their heads at hily I'm tired of nasty people in this world and nasty companies
Response from hily.comAug 31, 2023
Dear Terrence! We are truly sorry to hear about the frustration you've experienced. We understand your concerns and would like to address them. Please accept our sincere apologies for any inconvenience caused. Memberships need to be canceled from your side, or you can get assistance from the responsible store as they manage the charges and cancelations. If you're still encountering issues, we're here to assist you in resolving them. Kindly reach out to our support team via Live Chat or [email protected] email address.
Ashton U.
There is a worker there and she is just very nice and kind🙃 the app is lame tbh but i really wanna meet this person😂
Response from hily.comAug 31, 2023
Dear Ashton! We are thrilled to hear about the positive impression our worker has left on you! Their kindness surely shines through. While you're not entirely sold on the app, it's wonderful to know you're interested in connecting with this special person. Feel free to explore the app further and who knows, this might lead to a great connection! If you ever need assistance, we're here to help.
Steve H.
J’ai rencontré la future femme de ma vie sur cette appli dommage qu’elle ne le sache pas encore.🤣❤️
Response from hily.comAug 31, 2023
Cher Steve! Nous sommes ravis d'apprendre que vous avez établi une connexion spéciale sur l'application Hily ! Votre histoire nous a fait sourire. Même si elle ne le sait peut-être pas encore, le voyage qui l’attend s’annonce passionnant. Si jamais vous avez besoin d'aide, notre équipe d'assistance est là pour vous. N'hésitez pas à nous contacter via le chat en direct ou l'adresse e-mail [email protected]. Bonne chance dans ce merveilleux voyage de connaissance !
Ahmad A.
I wrote a complain here about account being banned. They gave an answer that I have to email them(i had done it before). After contacting, they asked some questions (probably to verify), and then they re-activated my account. I give 4 stars instead of 5 only because my account was banned for few days. However, overall, I can say my experience was positive and nice.
Response from hily.comAug 18, 2023
Dear Ahmad! Thank you very much for your review. We are sorry to hear that your account has been down for a couple of days. However, we are delighted to see that the issue has been eventually resolved. In case you will have further questions or feedback, we are always available via Live Chat or [email protected] email address. Enjoy Hily!
