Hilo Grow ShopHilo Grow Shop is a family owned garden supply shop located next to the Toyota Dealership in Hilo on the Big Island. We specialize in hydroponics, organics, indoor, outdoor, greenhouse, pest control, soil, nutrients & more! Come talk story!
Hilo Grow Shop (hilogrowshop.com) has 155 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Yvonne
The product arrived incredibly fast and was well packaged! I had no problems with any of the ordering process.
Response from Hilo Grow ShopMay 24, 2025
Aloha Yvonne! We strive for convenience! We are thrilled to hear this process went smoothly for you. We hope to see you again soon!
Kirk S.
Interesting stock, free shipping
Response from Hilo Grow ShopMay 24, 2025
Aloha Kirk! So happy you found our inventory interesting! :) Mahalo for utilizing our online services! We appreciate your support.
Bryan S.
Chelsea went the extra mile by assisting me with my online transaction problems. Not only she managed to correct the problem, my purchase arrived in the mail 2 days after! Just in time for my next feeding schedule! Mahalo chelsie and to the Hilo grow shop ohana! You are the reason why i love supporting local, because the Aloha spirit and integrity thrives within all of you!!! Mahalo!!! Bryan from Kaua’i 🤙🏽🤙🏽🤙🏽
Response from Hilo Grow ShopMay 24, 2025
Aloha Bryan! Wow.. Mahalo so much for the amazing Review. We appreciate you more than you know!
Vernon B.
Very professional on the phone and quick delivery
Response from Hilo Grow ShopMay 24, 2025
Aloha Vernon! We appreciate your business and feedback greatly! Happy Gardening!
Ashton G.
Always great service, great products and quick process time. Repeat customer every season.
Response from Hilo Grow ShopMay 24, 2025
Aloha Ashton! Mahalo so much for your order and Review. Your continued support means a lot to our team!
Kdawg
Great customer service, needed worm castings shipped to Oahu no problem. Shipped rite away.My go to grow shop. Chrissie very helpful and professional. Give them a call, u will not regret.
Response from Hilo Grow ShopMay 24, 2025
Aloha! Mahalo so much for your support and awesome feedback! Happy Gardening!
Alex
Purchased product online and received wrong product at in-store pickup. The product received does not match the online product description. What makes matters worse no returns on Black Friday sale items.
Response from Hilo Grow ShopDec 9, 2024
Aloha Alex! Tyler here with HGS. I’m so sorry about your experience! This does not align with our mission and we would love an opportunity to correct this. I am going to reach out directly via email - we will absolutely do that refund for you! Also I want to mention that our personal cell phone numbers are on the bottom of the receipt, if you ever want to speak directly to the owners about any issues, feel free to call us!
Michael
Tyler and the entire crew at The Hilo Grow Shop get 5 ⭐️’s from me. I emailed them letting them know I am new to indoor hydroponics and had several questions. The very next day, Tyler supplied me with a lot of information and broke it all down in the return email by product and why you want to use it. It was all very helpful information. I have bought everything on line and had it all shipped to my home in a timely manner. Don’t hesitate to buy from this company. Most of the stuff I have purchased was cheaper from Hilo Grow Shop than it was on Amazon. Thanks guys I’m a forever customer.
Response from Hilo Grow ShopNov 24, 2024
Michael!! Tyler here. Man huge mahalo for this wonderful Review! This means the world to me and the team. We appreciate your support and kind words so much. Mahalo for being an awesome customer. Aloha!
