Lynne G.
Disappointed
On January14, 2024 I ordered one of their heated vests. After reviewing their advertisement l found there were no batteries included. In the very fine print on their site. Within 20 minutes l sent an email to cancel the order, but received a reply saying cancelations were not an option, even though their order confirmation email said it would take 1 to 3 days to inspect and prepare the order. I received the parcel January 29, 2024, which is timely enough, considering it came from China. I had ordered a size medium but extra large was received. I have sent 5 emails to the links that are on their site. Each one has been returned with "permanent fatal errors". No response; no satisfaction. I am now the proud owner of a very expensive, extra large, non functioning vest. "Disappointed" is not how l feel. Rymes with "crewed".



