hilipert.comReviews of hilipert.com

I would not suggest ordering from this company if you live anywhere other than China. The website does not say anything about the sizes being smaller than actual size, way smaller! The sizes for the clothing are made for Chinese, so the American sizes are way different. Ordered a large, received a 2XL and still too small. Also ordered a 2XL and received a 5XL, still too small. Company wants to give me $15 since it would cost too much to return to China, which return cost is on me. Would NOT recommend this company at all! Spend a bit more and buy a Milwaukee heated vest or jacket.

I ordered a Coldeez Cooling Ace aircon unit but received a cheap little tower fan, worth maybe $10. I contacted hilpert.com but received no reply. I've now done a search on hilpert and realise many others have had the same problems and that this company is a total rip-off - slick adverts, lies about the product and no possibility of return or refund. Stay away from this company. I note that there are a bunch of other ,similar products being advertised online at similar proces. Watch out!

I bought the heated gloves and they do not work, contacted customer service and they said that the coat to return would be my responsibility at 50-80 dollars and offered me $8. Ridiculous.

If it was possible to give zero stars I would. We purchased “indestructible” dog toys. What a joke my dog had them in shreds in less than an hour. They said they were guaranteed. Offered me $8 I asked to return them for a full refund because after all they were guaranteed and they offered $15. What joke. Seriously do not buy anything from this company.

I would like to give no stars but it does not allow that option. We purchased two of the Petootsy training collars for our two small dogs. This product does nothing to prevent them from barking. Tried all setting and sounds and none of them stopped them. Tried to get a refund but its two weeks past the 30 days refund period so we are out $170.00. Waste of money. Poor return policy.

Here is the exact text received from Hilipert after my request for a refund. It is absolutely ridiculous. I regret buying from this company. Now, I'm stuck with a useless piece of expensive garbage. ---------------------------------------------------- Dear customer, We are glad you got the item but sincerely sorry for the problem. According to our Return & Exchange Policy, we accept returns and exchanges within 30 days from the date of package reception and if the products are in new, unused condition with the original packaging. If you want to send the order back for exchange or refund, the return shipping fee needs to be afforded by yourself. Considering the high shipping fee to return it all the way back to our warehouse (about return shipping fee is $50-$80), will it be possible to offer a $8.00

Please don't buy from this company. The website pictures are a complete lie. The heated vest I paid £70 for arrived from China unbranded and such poor quality. When plugged in the pockets warmed a bit at the highest setting but nowhere else. Rubbish. I have to cross reference with ToastyBody. The goods arrive in the same packaging and are of very poor quality. They may be one and the same. Beware.

I want to return my hilipert neck… I want to return my hilipert neck massager. they will take the return but the freight charge to send back to China is 50 to 80 dollars.They will only issue me 8.00 dollar credit. they are taking advantage of customers. This is a f***ing joke!!! I stop emailing them. I already wasted my money, I don’t wanna waste my time for them