Christopher H.
Updated Review 04.09.24 _ Complete Joke of a Company!
Updated Review (04.09.24) As of 04.09.24, per two separate emails from High Point Scientific, they have made the decision to refund me for the shipping cost as well as a 100% refund for the Solar Eclipse viewing glasses that I purchased which did not arrive in time (after being ordered via FedEx and a week prior) for the 2024 Solar Eclipse event. This has caused me to edit my initial Trustpilot review (below) from 1-Star to 3-Stars. While I am still pissed that this order was botched, I do appreciate and want to document that this company ultimately did do the right thing as far as taking accountability for this poor customer experience, by refunding me my money. (Original Review) Complete Joke of a Company! I ordered solar eclipse viewing glasses from High Point Scientific and they failed to ship them in a timely manner--instead blaming FedEx on the delay. They would not return this product (for whatever reason) so, instead they just get to keep my money and I have a bunch of solar eclipse viewing glasses that are useless until 2045. Great. Do not order products from this site if you need them by a certain date. I have a feeling that they do not have direct access to their inventory for immediate shipment but instead rely on some sort of fulfillment process that adds in the delay. Just guessing but what a joke!