Kevin P.
So far the last three times I ordered…
So far the last three times I ordered from you the ordered have been late including my current order
Response from HighmellowMay 9, 2025
Hi Kevin, We sincerely apologize for the repeated delays with your orders. We completely understand how frustrating this is, and we’re truly sorry for the inconvenience. The current delay is due to an issue on USPS’s side, specifically with the tracking link not updating properly. Please know that we’re actively working with USPS to resolve this and will update you shortly. In the meantime, feel free to reach out to us directly at [email protected] if you have any further questions or concerns. We genuinely appreciate your patience and continued support.


