Matt
Wish the Service was Better
The system work alright when it works. The trouble is in the lower bandwidth connections that we don't have control over. When attempting to connect over lower bandwidth connections from our clients, we see issues with screen sharing performance and call quality that equals dissatisfaction and frustration from our clients. Secondarily, most conference room applications embrace the static phone line, which makes it easy for users to call into the conference if they are using a phone line. High five uses a rolling number and makes it difficult for users who are less technically savvy. Reaching out to High Five, they've indicated that this particular feature is not on their road map. Unfortunate.
Response from HighfiveMar 27, 2018
Hi Matt, We're sorry to hear that you've been having issues with Highfive. We work on rolling out features as fast we can, and we will make sure to pass on this feedback to see if it can become part of our product roadmap. We've also contacted your Customer Success Manager to reach out to your organization to see if there's anything else we can do to improve your Highfive experience.



