HideReviews of hide.shop

I had the best experience with customer service. I ordered the wrong shade and they sent me the correct one free of charge.

I never buy things of Facebook ads but in my never-ending search for the perfect foundation, I gave this a try. At 57, it is more a miss than a hit to find the right texture and overage for my skin. Hide checked all my boxes on both issues! Pro-tip for us old ladies. Be sure to moisturize and prep your skin before applying. You can thank me later! I will thank Hide now!!!

Absolutely HORRIBLE. Do NOT waste your money. I am very fair skinned and ordered the lightest one and it looked like brown paint on my skin. I contacted them to return and after mailing it back to them they told me they would not return unless I had my tracking number. I no longer did and so therefore I know they received it back but they will not refund me. Total scam. Avoid this company!!!!!

It goes on so smoothly and you can barely feel it on your skin!

This is the worst company…. I ordered a shade that would fit me. They sent me the wrong shade. When I contacted them by email ( which is their only point of contact) they never respond. This company is a fraud and horrible I wish I could give them two zeros!!!!

Wish I could give them zero stars since I received zero products from them. I ordered over a month ago. Still no makeup. They claim it was lost in the mail and they would give me a 30% discount and resend. Never heard back from them. Now they won’t even respond to my emails. I feel like they stole $55 from me. Don’t GIVE them your money.

I made my first order they sent me the wrong shade and I dreaded contacting them because I knew it would be a big hassle but wasn't I surprised. I emailed them and they responded the same day and asked if it was any way I could prove it wasn't what I ordered so I took a picture so they could see the name of the shade and told them to look at my purchase order to see the one I ordered. The next morning I got a email saying that they was going to reship at no cost to me and I didn't have to return the one I have and I would receive it in about 8 days . I got it in 6 days and it was the perfect shade THANKS HIDE for a great customer service team!!

Over the years I have tried numerous foundations and cover-ups. I saw an ad for Hide and figured since it wasn't super pricey, I would give it a try. Much to my amazement, it was just as advertised. I ordered again, and will continue to purchase this wonderful makeup. it is awesome to finally find something that works!