Ann A.
I purchased concealer and foundation…
I purchased concealer and foundation but "my mistake", I did not check their return policy. When I did check the return policy, the product has to be in the original package and unused.. How are you suppose to know online if the color you actually selected is correct without trying. So I immediately sent an email and asked them to cancel my order. I normally order foundation online and have had the opportunity to exchange (at least) if color is incorrect. I emailed one day after I ordered product to cancel. 2 days went by and no response, I finally had to respond to a "Hide" email I received and someone finally responded. They claim that they have notified their warehouse and if by chance it's shipped I can refuse the product. Well it's been 4 days and it should be ample enough time for them to cancel the order as I have not received any communication regarding "shipped with tracking"


