Hidden Crown HairReviews of hiddencrownhair.com

I never write reviews but this has to be the best product ever. Matched identical to my hair, easy to put on and undetectable. The quality of the hair is beyond gorgeous.

Customer service is HORRIBLE. Do not buy from them. I received my order on time and realized it was the wrong length. I returned it priority shipping. USPS shows they received it and gave me a paper copy of the documented delivery. I have emailed them over 10 times and they will NOT reply back. They have not acknowledged my emails or return. So they have my money and the extentions. Horrible company and not acceptable.

Do yourself a favor a DO NOT purchase this hair. It looks good for exactly one day!!!! One day. After that it’s a giant tangle ball that you’ve just spent over $500 for. It’s absolutely the worst. I’d swear it was fake hair the way that it tangles up. Zero life. Zero body. Zero softness. Except that very first day that you get it.

I am so saddened to write this review. I’ve been purchasing from hidden crown since 2016 and LOVE their halos. The hair is stunning... thick throughout, curls and hold its quality for a long time. Last month however I purchased the clip ins and these are a totally different story. The hair does not weigh the same amount as stated on their website. It is 40g less total which is a huge amount. The middle piece is NOT a volumizer and it thins out on the bottom. I specifically purchased because the middle piece was supposed to be the same as the halo and lastly the clips are super thick and if you have thin hair they can sometimes pop through. Customer service also took one whole month to get back to me. Still in the process of me having to send them back to get inspected.. don’t like the thought of my money being in limbo with a company who’s lacking transparency so we’ll see how it goes.

Buyer Beware.. Product is inferior and does not look like pictured online. It states that they are in the USA but when I req to return, they said I had to return to China -which costs almost as much as the product. Everyhing about site is misleading.

Hair is nice quality but terrible customer service and the hair I received was not the color pictured on the website. Don’t order from them!!

Do not buy. They delete negative reviews on their website. The Daydream halo extension ($200) is too small for an adult. It seems to be made for a child. Hidden Crown will not allow me to return it because I had to detached the folded halo from the plastic straps the had attached to cardboard. There is no way to try it on without doing this. Don't be stupid and throw away your money like I did.

I experienced hair loss from this product. I have tried many other halos without this issue. They were just too heavy. The halo cut my head and I had a halo of bald spot afterwards! Had to see a dermatologist for 6 months to grow the hair back. I bought 2 and am too scared to ever wear them again.