Fernanda R.
It seems like a scam
Terrible customer service and the product NEVER arrived. It’s said that was delivered on my mailing room but it wasn’t. I try to reach out but they don’t answer. It feels like a scam at this point.

HiCASERS !Our fashion philosophy surrounding phone accessories is a celebration of women's elegance, confidence, and self-expression. Let us embrace the endless possibilities of phone accessories !
HiCASERS (hicasers.com) has 48 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Fernanda R.
Terrible customer service and the product NEVER arrived. It’s said that was delivered on my mailing room but it wasn’t. I try to reach out but they don’t answer. It feels like a scam at this point.
Jess C.
Phone case arrived dirty with marks on the case. They only partially shipped out the order, part of the order was missing and they refused to give a refund.
Hannah S.
Been over 10 days still no sign of it shipping, haven’t replied to my messages on instagram and then when I commented on a post asking them for an update they delete the comment and same again a few days later!
Response from HiCASERSJul 18, 2024
We apologize for the negative shopping experience. We have reached out to you through email and social media to address the issue. Regarding the delayed delivery,it is because you purchased our new products, we are in short supply so there is such a situation. We are working to improve our service and appreciate your feedback. Thank you for bringing these issues to our attention.