Daniel L.
Terrible experience
Terrible experience. It was supposed to be delivered to my home address, then I get an email saying it's at a pickup place for a random delivery company, asking me to call them. When I call them, they say it was a pickup place that I've never heard of and they told me it's Heywondr that gave that address for the pickup place, but it was too late so they sent it back (or not, they don't even know). Heywondr support is a bot just saying they're very sorry for my inconvenience, saying that the package will be disposed of and they can't offer a refund. This is absolute BS and will not be tolerated. Horrible, horrible support, I hope they never do business again.
Response from HeywondrOct 22, 2026
Hi Daniel, Thank you for sharing this, and we’re sorry about the frustration. We understand it wasn’t a smooth experience, and our early replies could have been clearer. We’ve since sent a replacement to your home address. Thank you for your patience while we sorted it out. If there’s anything else we can help with, just reply to the email thread. HeyWondr Support



