Wanda R.
Quick and Simple
Placing my order was quick and simple. If you need to have a situation taken care of, Heywondr does not play games. They make sure to take great care of their customers.
Heywondr is listed under Children's Entertainment.
Heywondr (heywondr.com) has 9 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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9 approved reviews, newest moderated first
Wanda R.
Placing my order was quick and simple. If you need to have a situation taken care of, Heywondr does not play games. They make sure to take great care of their customers.
Kim C.
Really nice people and super helpful when I made a mess of my order. Very honest and upfront.
Response from HeywondrOct 22, 2026
Hi Kim, Thank you so much for your kind words, and for taking the time to leave a review. We’re really glad we could help when your order got tangled, and we’re happy you found us honest and upfront. That’s exactly what we aim for. We hope your little ones enjoy everything, and we’re always here if you need us. The HeyWondr Team
Daniel L.
Terrible experience. It was supposed to be delivered to my home address, then I get an email saying it's at a pickup place for a random delivery company, asking me to call them. When I call them, they say it was a pickup place that I've never heard of and they told me it's Heywondr that gave that address for the pickup place, but it was too late so they sent it back (or not, they don't even know). Heywondr support is a bot just saying they're very sorry for my inconvenience, saying that the package will be disposed of and they can't offer a refund. This is absolute BS and will not be tolerated. Horrible, horrible support, I hope they never do business again.
Response from HeywondrOct 22, 2026
Hi Daniel, Thank you for sharing this, and we’re sorry about the frustration. We understand it wasn’t a smooth experience, and our early replies could have been clearer. We’ve since sent a replacement to your home address. Thank you for your patience while we sorted it out. If there’s anything else we can help with, just reply to the email thread. HeyWondr Support
Elisa
Molto soddisfatta!!!! Gentilissimi, rispondono super rapidamente e si prendono realmente carico dei problemi del cliente ! Grazie
Response from HeywondrOct 22, 2026
Hi Elisa, Thank you so much for your kind words, and for taking the time to leave a review! We’re so glad you were satisfied, and that you felt listened to and supported. That’s exactly what we want for every customer. We’re always here if you need anything. The HeyWondr Team
María M.
Great customer service, really quick to answer and Abdul saved my day.
Response from HeywondrOct 22, 2026
Hi María, Thank you so much for your lovely review! We’re delighted we could help and that you had a great experience. We’ll make sure Abdul hears your kind words. We’re always here if you need anything. The HeyWondr Team
R P.
Absolute rubbish product. The anti fog coating completely wore off few months into its use and because it falls outside their return period they won’t offer replacement of refund. For the price of these googles its unacceptable. You can get similar googles for cheaper on other sites
Response from HeywondrOct 22, 2026
Hi R P, Thank you for your feedback, and we’re sorry the anti-fog coating didn’t last as long as you expected. We’d like to look into this properly. Could you email us the name or order number you used when you purchased, so we can find your order and see what we can do? Anti-fog lenses last longer if you don’t wipe the inside of the lenses, rinse them in fresh water after swimming and let them air dry. We’d still like to hear what happened in your case. HeyWondr Support
Trudy K.
Wonderful customer service. I highly recommend.
Response from HeywondrOct 22, 2026
Hi Trudy, Thank you so much for your kind words and for taking the time to leave a review. We’re so glad you had a great experience, and we really appreciate the recommendation. We’re always here if you need anything. The HeyWondr Team
ILENIA F.
My order has been lost during shipping. I wrote to the customer service and they shipped the products again. Very quick answer and very good service and assistance!
Response from HeywondrOct 22, 2026
Hi Ilenia, Thank you so much for your lovely review. We’re sorry your parcel ran into trouble on the way, and we’re really glad we could put it right quickly for you. Your kind words mean a lot to our team. We’re always here if you need anything. The HeyWondr Team