Hetman Software develops specialized data recovery and file repair tools. Years of experience in this field allow us to develop the most efficient and high-quality solutions.Our products are the most efficient tools of this type on the market. You can find cheaper products or, on the contrary, more expensive solutions, but Hetman Software products will find and restore more deleted files than their closest competitors.
Hetman Software (hetmanrecovery.com) has 87 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
hetmanrecovery.com
Website
hetmanrecovery.com
Category
Internet & Software
Location
Walnut, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you, Hetman Software, for the fast and efficient recovery of lost data on my hard drive! The software is easy to use and really works. I recommend it to everyone looking for a reliable data recovery tool.
Response from Hetman SoftwareMar 7, 2025
Thank you for your feedback. Contact us if necessary, we will be happy to help.
D
Алла А.
Ich konnte verlorene Fotos von meinem…
Ich konnte verlorene Fotos von meinem USB-Stick mit ihrem Programm wiederherstellen. Deshalb empfehle ich es.
Response from Hetman SoftwareMar 17, 2025
Das freut mich zu hören! 😊 Es ist immer ein gutes Gefühl, wertvolle Fotos wiederzubekommen. Danke für deine Empfehlung! 📸👍
WS
wigEt S.
the company that is cheating their…
the company that is cheating their program does not work and they are charging some imaginary payments from the card the case has been reported to the appropriate authorities I advise you to be careful scam
Response from Hetman SoftwareMar 3, 2025
Dear wigEt Studio,
You were charged for priority support and free updates. You ordered this service when purchasing the program. Yes, you wrote to the support service 2 hours ago about canceling this service, and your order was accepted. No scam.
AK
Anwar K.
I tried several data recovery tools…
I tried several data recovery tools before coming across Hetman Partition Recovery, and I have to say, it’s the best one out there. It’s user-friendly, fast, and most importantly, it successfully recovered all of my lost files. I will definitely be keeping this software handy for any future data mishaps.
Response from Hetman SoftwareMar 5, 2025
Great review. Thank you for it. Contact if necessary.
HW
harry W.
I recently faced a nightmare scenario…
I recently faced a nightmare scenario when my Synology NAS running RAID 5 crashed after a power outage. I had years of family photos, work documents, and other irreplaceable data stored on it, and I thought it was all gone for good. I stumbled across Hetman RAID Recovery while searching for a solution, and I’m so glad I did.
First off, I watched a super helpful video on the Hetman Software YouTube channel titled something like ‘How to Recover Data from a RAID Synology NAS.’ It walked me through the process step-by-step—taking the drives out, connecting them to my PC, and using the software to rebuild the array. The video was clear, concise, and gave me the confidence to give it a shot myself.
The software itself worked like a charm. It automatically detected my RAID 5 setup, scanned the drives, and recovered almost everything—files I thought were lost forever were back in my hands. I did hit a small snag during the process, so I reached out to their support team. I was blown away by how responsive and helpful they were! They got back to me quickly, guided me through the issue, and made sure I was on the right track.
Overall, Hetman RAID Recovery saved the day. The combination of their awesome YouTube tutorial and fantastic customer support made all the difference. If you’re ever in a panic over lost NAS data, I can’t recommend this tool enough!"
Response from Hetman SoftwareMar 5, 2025
It's nice to receive such feedback. Hetman RAID Recovery is actually a very powerful tool.
BR
BRIAN
Don't trust this company the products…
Don't trust this company the products work, but they put an advanced authorization on your paypal/credit card account so they can dishonestly charge you for updates that you never asked for.
Worse PayPal considers it legitimate to do this - so beware of PayPal as well
Why companies who at least make half decent products do this is beyond me, but you have been warned this is not a company to trust with your card or PayPal details.
Note: To Hetman would have given you 5 stars, save for this dishonesty
Update: 11/09/2024 Have now received a refund, but this has taken a lot of effort on my part to get it, lodging appeals with PayPal, their payment provider Paypro global etc.
Fortunately a post on Trustpilot did the trick :)
Response from Hetman SoftwareSep 11, 2024
Brian,
Yes, we actually have Priority Support and free updates. This is an additional and optional service that you may not use. You connected this service when purchasing our program, so you were charged for it.
But, according to your request to refuse this service, we immediately canceled it and issued a refund of your funds.
I am very sorry that there was a misunderstanding between us.
HS
Horst S.
Hetman Data Recovery 4,7: FINGER WEG!
Habe soeben das Hetman Data Recovery Pack™ 4.7 auf einem versehentlich formatierten USB-Stick ausprobiert. Ergebnis nach 45 min. Suche: Jede Menge Date(ie)n gefunden. Nur komisch, dass KEINE EINZIGES der angegebenen Dateiformate vorher auf dem Stick enthalten war. Wer sich nicht mit Dateiformaten - oder -rettung auskennt mag das aussehen, als wäre das Programm erfolgreich gewesen - und wir reichlich Geld für ein komplett nurtzloses Tool ausgeben. Mein Tipp: FINGER WEG!
Response from Hetman SoftwareDec 26, 2023
Thank you for your feedback.
Please specify which program you used, as Data Recovery Pack includes all of the company's programs. Also, please note that the programs have two types of analysis: quick and full analysis. If the program was unable to recover your data after a quick analysis, then try a full analysis.
Our support service works 24/7 ([email protected]) and you can always contact it if you have any questions about the operation of Hetman Software programs.
HE
Heine
The company does not reply to our…
The company does not reply to our inquiry regarding a redundant license purchase that made us pay about 300$ more than necessary for a product that should be included in initial full Hetman Data Recovery package that we bought. Have sent several e-mails to both support and sales about this case over several months but have never received any feedback what so ever. Will not recommend to use this company
Response from Hetman SoftwareDec 8, 2023
Hello! We are very sorry that you had this impression about Hetman Software. We always respond to all email sent to [email protected].
If you provide an e-mail address, I will check the data regarding your request and provide you with an answer.
Updated.
The client contacted us again. The issue is resolved. Funds taken from the client in excess have been returned. We apologize for the situation.