HerrschnersReviews of herrschners.com

I order several of there crochet afghan kits and some diamond dotz kits. I believed I was missing one of the kits and got the run around about where it was and they stopped responding to my emails. The kits were expensive but it was supposed to be a treat for me. When I opened the box, the yarn was just thrown in the box and the directions were just printed on copier paper. I was disappointed. They don’t care about their customers. I won’t order from them again

I ordered a paint by number kit with 5 canvases. I didn't get the 5 frames that went with the kit because I thought I would get them when I am done with the kit. Well now I want the frames and they don't sell them anymore, but they still picture them in the catalogs. That's false advertising. I am never going to order anything from them again.

Too bad there is no option to chose negative stars because that is all this company deserves. Never again will I order from them. My order was shipped 9 days ago and still there is no tracking history. They take your money but do nothing to ensure you receive the product. Customer service stinks. They will not refund my money.

Will never use them again customer service could care less. First and last time ordering. I feel like I wasted 43 of my hard earned dollars for nothing. I was told oh well about my order they don't really deserve 1 star will tell everyone never use this company

Will never do business with them again as their customer service is horrible. They lie to you. Do not honor what they say they will do. If they owe you a refund, they hope that you forget about it & force you to call back to inquire. If a customer service rep tells you something, don't expect it to be the truth - they WON'T honor it. All they care about is the money. Not a satisfied customer who would do business with them in the future. Haley even hung up on me when I stated that I would be returning the majority of my $500+ order. That will cost me money so I'm leaving negative reviews every place that I can to warn people about this not so honest company. Be very careful if you place an order with them.