Hero Journey ClubReviews of herojourney.club

Signed my son up for this program and I really don't understand how this would build social skills. You’re paying $30 a week for them to sit at a computer and play a game online together with almost no socializing. This is already for free without Teen Journey. There were no productive conversation, activities or social building skill exercises of any sort at all. Save your money!

The Basics: It wasn't horrible but I don't really recommend it hence the 1 star. I did it for, I believe, a few months. I didn’t really get anything out of it. We never actually played any games as "everyone had to agree" despite the fact I ONLY selected minecraft when I signed up. (Actually we did hop on minecraft a total of one times, I talk about it below) The Games: The only game we played was a coloring game on discord that was literally just color by number and wasn't any fun. They don't make realms for each group, so instead its a large server for every single person who paid for Herojourneyclub It makes it much harder to just play with the group because so much has already been done on the world and you have to travel extremely far to start fresh. It wasn't at all the experience I was really hoping for/expecting. The "Therapy": This isn't therapy and they state this themselves. They do have a person who moderates the sessions and the person I had I really enjoyed. However a little more than 2 months in they were abruptly swapped out for another person whom I was extremely uncomfortable with and I even remember writing in a complaint about it. Shortly after I ended up leaving. The Payment: Payment is 30$ a week for an 80 minute session once a week. They will not give you a receipt. No matter who I asked or where I looked they would not provide one. The Conclusion: I'm only writing this review now because I continue to get their Ads on facebook and each ad has become increasingly annoying, misleading, and honestly have become more and more reminiscent of scam type ads in style. Money is better spent on a real therapist and a minecraft server hosting site/realm.

If you don't want your kids exposed to gender ideology and adult leaders who identify as "its," avoid this program.

I have had consistent bad interactions with the staff of this service and it's shocking how rude they are when you're just trying to pause a transaction. It's almost as if they would rather just charge you and you not show up, it's gross. Every single time I was able to inform them above 48 hours I still get charged or just a half credit despite being ahead of the 48 hour notice. This time was serious as I needed that money for medical bills and they still charged me and when I told them of this they suggested that I quit hero journey instead of trying to fix my issue. They're starting to make me believe that this is some kind of scam, I'm very disappointed in the lack of customer service.

So, several members of the last group I was in mentioned being in relationships, which is an instant trigger for me to engage in destructive habits. Had I presented this, they likely would have either kept moving me to different groups, or I would have been politely told to leave and consider more intensive therapy.

Customer service is non-existing and when you get somebody on an email or a chat They're copying information from a textbook and sending to you instead of explaining simple things. You have to be signed in on both as an example. What ? both ? first you have a long explanation how you can use different devices and as a parent you probably going to be on your device and monitoring and your child will be on another device. They never explain that they want you to be on the website and on the app at the same time, normally if you use a phone that can be tricky. Especially if you have to go back and forth to find the different step and follow directions. Don't bother it's not worth the money. When they set up a decent customer service for technology and alphabet like myself. I actually prefer people using the English language and explaining like an instruction what to do and where to go next. They don't seem to have this gift. We missed a whole first session play time. And the look of it we're probably going to miss the rest too. They don't tell you that the app cost money they don't tell you that there is an app nowhere do they tell you there is an app and use the word app from the App Store. Minecraft is not as simple as it looks it's a lot of Hoops to jump through to get to the right place. When you finally do you need a code, guess what Minecraft doesn't send you the code. What are you going to do then so you ask what am I going to do I need a code. And the answer was we get back to you early next week. Today is Tuesday. I do not recommend this company. 😐 What kind of answer is that we get back to you someone will get back to you early next week. That's some strong customer service right there.

I couldn't find a compatible group, nobody played the same games, and I constantly felt left behind by the group shuffling. Then I'd end up alone and without interaction. My experience felt like wasted time, in the end.

I have been with HJC for many months. Some of those have been good. The therapists are decent - like all mental health groups there's some that are great fits and some that are poor fits. But the administration is terrible. Genuinely the worst. Here's just a surface list of issues I've encountered in my time there. Frequent therapist absences, always at the last minute. Instead of canceling and refunding the sessions without your therapist they try to bring in someone you don't know to lead the sessions like a substitute teacher Ending whole programs and groups spontaneously without notice, bouncing members and groups around therapists other groups and meeting times due to no fault of the members. Billing issues are rampant, often charging people for sessions they either canceled or were supposed to have been credited for. Most recently they moved our therapist to a new position and gave us a new facilitator who was a terrible fit. They gave us no notice, one day our group leader came in and said "this is our last session" and we never heard from them again. When we expressed that the person they chose for us was a bad fit they said they couldn't help our group, they had no replacement for us, and we are currently being left high and dry without a therapy group. Their entire response has boiled down to "I know we made all these changes to your group and treated you poorly without notice and tried to bill you for it and we have changed your therapist several times because of mistakes on our end but we can't help you. Deal with it." The therapy itself is only OK. There's a serious issue where they present themselves as hiring mental health caregiving professionals and then try to push for it to be "subclinical". They have surveys for example that they say is to make your sessions better. These surveys are not for your therapist or used to care for you more. They are market research surveys. If you say "I dont know if I feel better." they will use that to end the group you're in. The surveys SOUND like hipaa protected data delivered to ypur mental health care team but because they are "sub clinical" they are not! Anything you say to the company outside of sessions can and will be used against you if you are unhappy - ironically the people who are unhappy need mental health support services the most! My last complaint is that the sessions are honestly really short. 90 minutes sounds like a lot. But split 6 ways (5 people and saying hello/goodbye) means you're lucky to get 15 minutes to talk. And if you've ever attended a community meeting with checkins at the start (high for the week, low for the week, something you're looking forward to) half the sessions are just that. If anyone in your group is having any sort of distress to sort through (which of they do) you don't get to talk almost at all. 90% of the time they don't even organize group gaming. All around hjc is a company. You're nothing but a paycheck to them. They will make your life less stable. You will regularly look forward to sessions and leave them disappointed if you even have them at all. Until they realize that no amount of saying "but we are subclinical!" absolves them of their responsibilities towards the mental wellbeing of the clients they claim to serve, I would not go with this company. Doubly so if you suffer from a serious mental health condition. The instability they provide is nothing short of neglect and exploitation of vulnerable populations. They are here to take your money and nothing else.