HermetiseReviews of hermetise.com

Response from HermetiseSep 16, 2019

Dear Marina, Firstly I would like to thank you for taking the time to advise of your recent visit. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This is level of service is certainly not acceptable and will be addressed with the concerned party. Please contact me I would like to send you a free gift package filled with luxurious items :) Kind Regards Stephanie, [email protected] Please add: Attn Stephanie/trustpilot" to the subject line

Response from HermetiseAug 28, 2019

Dear Barbara, Firstly I would like to thank you for taking the time to advise of your recent visit. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This is level of service is certainly not acceptable and will be addressed with the concerned party. Please note:Every storefront of HERMETISE is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the Las Vegas location to further discuss their salesmanship practices that you have described. Please email me I would really like to send you a gift package filled with many things you and your husband will enjoy! Kind Regards Stephanie, EMAIL ME: [email protected] Please add: Attn Stephanie/trustpilot" to the subject line

Response from HermetiseAug 26, 2019

Dear Barbi, Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront of Hermetise is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the Nassau location to further discuss their salesmanship practices that you have described. The flakiness occurs when no serum is applied, I would love to send you one along with a free gift package from us! :) Please contact us at : [email protected] Please add: Attn Stephanie/trustpilot" to the subject line.