Missy M.
Thanks Stephanie for your help!!!
Stephanie did a great job addressing my concerns in a timely manner. Looking forward to the new products she's sending out.
Response from HermetiseNov 11, 2019
Dear Missy, Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront of Hermetise is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described. Please contact me as soon as you can I would like to send you a gift package from our company plus the product you purchased and elaborate more on any issues you are having! Please contact us at : [email protected] Please add: Attn Stephanie/trustpilot" to the subject line. Best regards, Stephanie