Welcome to the luxury and convenience of anti-aging benefits at home. The Hermetise professionals have unlocked the future of skin care by relying on the most ancient forms of practice. A 21 century approach to wellness – tried-and-true healing treatments to set you on the path of self-discovery and awakening.
Hermetise (hermetise.com) has 1,001 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
hermetise.com
Website
hermetise.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Vorsicht ‼️ Eine transparente Abzocke ‼️ Es geht nicht um die Qualität des Produktes zu verkaufen, sondern um eine unseriöse billige Taktik, den Kunden unter dem Druck über den Tisch zu ziehen. Wenn Sie nicht sofort 2 Produkte zum Preis von 400 Euro kaufen, fangen die Verkäufer an, aggressiv zu sein. Die „Beratung“ besteht aus vielen Komplimenten, um das Produkt geht es fast gar nicht. Ekelig!!! Shop Wien
Response from HermetiseJul 26, 2021
Dear customer ,
Thank you for bringing this to our attention!
We apologize for the experience that you have described and appreciate your honest feedback.
Your satisfaction is important to us and we'd like to help.
Please email us at [email protected] with "Trustpilot" in the subject line.
Kindly include details about your experience that would allow us to assist.
We look forward to serving you.
Regards,
Hermetise Cosmetics team
CC
Chriss C.
This company is a complete scam
This company is a complete scam. I had an an experience this weekend where I was given a demonstration of the eye cream and it worked well, so I purchased it at a hefty price. Now that I have it home, I can tell you this is not the same product. It did not feel the same and did not have the same results. I searched reviews and found that this is the exact same experience many people have had. High pressure sales and a bait and switch. Buyer beware.
Response from HermetiseJul 26, 2021
Dear Chriss
Thank you for bringing this to our attention!
We apologize for the customer experience that you have described and appreciate your honest feedback.
However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees.
However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.
Please contact us at [email protected] with more information.
Please add "Trustpilot/Criss" to the subject line.
Thank you!
CL
Clara
Does this company have no such thing as…
Does this company have no such thing as employee management? Yesterday I went to La Cantera in San Antonio, Texas and was brought into the store by a woman handing out sample lotions in front of Hermitage. She called me with the word My Love and I was uncomfortable but I could get access to the products she recommended and tested. She offered me a high price for a product that wasn't very special, so I said I'd read reviews of the brand, look into the ingredients, and come back, so she changed her face to a stiff face and an unfriendly tone and dealt with the price down. Introducing and selling products is their job. And they work in the service sector. The service industry may not always be, but employees should respond to customers with a basic mindset of the service industry, and it is ridiculous that if customers listen to them well, they are kind and if they don't listen to them, they change their faces immediately.Customers have heard the product description but do not buy it, it is the customer's right and free will. And the price down doesn't make sense either. The Peeling product introduced as $299 suddenly becomes $84 and the 141 product becomes $49. It must be a fraud to see that the price more than tripled on the spot means how much the product costs, and that even though the price has fallen, there is a profit left for them. Eventually, I bought a $49 peeling product after a little scuffle, and when I got home, she had paid $50. It was $1 but it was really enough to ruin my mood, and my trust in this company and its products was completely lost, so I threw the products I bought into the trash can. I'd buy a lawyer if it was a little more expensive. In order for a company to succeed, it is the integrity of its products and trust from its customers. There have been many cases of reviewing the same bad experiences as well as me, but I don't understand if companies are sitting on their hands. Is the company admitting and proving itself to be a fraudulent company?
Response from HermetiseMay 7, 2021
Hello Clara,
*****You haven't contacted our team
please contact us or provide your contact information so we can help you to resolve the issue ***
Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.
Please contact us at [email protected] with more information.
Please add "Attn Stephanie/Clara" to the subject line.
Thank you!
SB
Stephanie B.
Scam in der Zürcher Altstadt
Auch ich wurde gestern während eines Telefonats in den Laden reingezogen. Nachdem der freundliche polnische Mitarbeiter in einer aufdringlichen Weise verkaufen wollte (man sitzt auf diesen Stuhl im etwas erhöhten Geschoss und wird mit Cremes bestrichen um die man nicht gefragt hatte) und ich schlussendlich entnervt gekauft habe, habe ich mich fürchterlich geärgert.
Ich bin dann heute in den Laden und habe die Produkte zurück gebracht und um eine Rückerstattung gebeten. Das hat anstandslos funktioniert.
Trotzdem: das Geschäft ist ein grosser Scam und schade, dass es sowas in unserer schönen Zürcher Altstadt geben muss.
Response from HermetiseJul 26, 2021
Please accept our apologies for your experience.
I would also like to tell you a little more about our company. We are ONLY the distributors not the owners of the location you purchased from.
Our customers, such as the location you purchased your products from, are independently owned and operated. We do not staff the locations and do not have the authority over them.
Each independent seller has their own return/exchange and refund policies.
We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.
We Are happy that your issue had resolved and would love you to contact our customer service at [email protected]
Please add "Attn Stephanie/trustpilot" to the subject line.
To discuses about your issue
MM
Melanie M.
Schlechte Kosmetik...
Ich wurde heute mit einer Probe in den Store gelockt. Bis ich mich richtig versah, sass ich schon bei dem charmanten Polen, der relativ schlecht deutsch sprach auf dem Stuhl. Er hat alle Register gezogen, Komplimente über Komplimente, ich hab sein Spiel mitgespielt. Die Masche hat er genau gleich abgezogen, wie bei den übrigen Bewertungen. Zwei Produkte kaufen und zwei bekommt man geschenkt. Da ch so aufdringliche Verkäufer gar nicht haben kann, hab ich ihm gesagt, dass ich erstmal die Produkte googeln werde... und mein Gefühl war das richtige. Katastrophe...!
BA
Basia A.
I bought your wrinkle eraser
I bought your wrinkle eraser. I applied it as directed. It put a white dry coat on the areas I applied it. I’ve been reaching out to this company for weeks now via email and calling. I want to return this product.
TM
Tascha M.
Finger weg! Scharlatane...
Bin mit meiner Mutter in Zürich mit einer Handprobe gelockt worden. An der Hand sah das ganze sehr vielversprechend aus. Habe dann aber beim Preis verneint. Dafür da sich das Peeling für 250.- kaufe, hätte und habe ich eine Gesichtscreme geschenkt bekommen, welche nicht mehr als in Ordnung ist. Das billige komplett überteuerte Peeling kriege ich aber kaum vom Gesicht weg, da sich das wie Kleber in der Gesichtshäärchen verklebt! Ekelhaft und vorallem extrem zeitaufwändig und schmerzhaft bei der Entfernung. Finger weg!!!!!!
FK
Feiszthammer K.
Egyszerűen csalók
Egyszerűen csalók! Rengeteg pénzért ócska terméket adnak! Kerülje mindenki őket! Modernkori büntetetlen, trükkös csalók
Response from HermetiseApr 13, 2021
Hello Karolina,
Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.
Please contact us at [email protected] with more information.
Please add "Attn Stephanie/Karolina" to the subject line.
Thank you!