Helzberg DiamondsReviews of helzberg.com

Let me say this I’m amazed by the professionalism my fiance and I went 6 times 6 times to look for rings! At first the focused on moissenite and lab! Very interesting but I wondered why they didn’t push the genuine ! No pressure .. every one of the sales team help us out together a beautiful ring! I can’t name them all but all Of the team is excellent! I picked up ring and the head boss was there ! I praise her employee and we talked for a short time.. I cried all the way home what a beautiful experience that I’ll always cherish … ty to all who played a part to me new beginning!

I went in to find a band and replace the battery for an older watch that was a keepsake. It's been years since I shopped there; however, among the surrounding jewelry shops in the mall, I chose Helzberg based on my past experiences. I must say the service is still excellent, and the customer-friendly representatives are very helpful. I highly recommend this jewelry store. I shopped at the store in Troy, Michigan, in Oakland Mall

Sheryl at Helzberg on Maize Road in Wichita, KS is the best. Hope she never leaves as I will have to follow her as I did from her last location. Dedicated, honest, never pressures into a sale, which would drive me away, but will explain to you whatever you need. She treats you like family. She is an asset. Love watching her interact with customers. I am a VERY PICKY person, too. My daughter in Nashville even comes to Wichita to purchase from Sheryl. The other ladies are great as well. Plan on going to see her today for something else I have been looking for. Thanks Helzberg for Sheryl!!

I visited the location at the Tanger Outlet stores in Branson, MO. Everyone working there was amazing. I had quite a lengthy wait but Mike and Maria were constantly reassuring me that I would be helped soon. Typically, I wouldn't wait around but even the customers were friendly. I am really glad that I waited. Maria was amazing! Her sence of humor, patience, and knowledge were all a huge help. I actually hadn't planned on making a purchase that day but after our visit, she pretty much reassureed me that I was on the right path. I am very pleased with the purchase I made.

Friendly staff who understands customer service. Bought a Sterling silver necklace and the buckle in the back broke. Called down to the store since I live an hour away and they told me to bring it in and they would fix it for free!

I want to commend a sales associate at the Orland Park location. Sandy McKay is not only friendly and professional, but she went above and beyond all of my experiences with Helzberg. She is an excellent employee and I pray Helzberg recognizes the gem they have in her.