InstagramReviews of help.instagram.com

I have been trying to recover a disabled Instagram account for several months. I appreciate that the Meta Pro Support agents were polite and took the time to speak with me over chat and phone. However, despite multiple support cases and follow-ups, my issue is still unresolved. I have not received a clear explanation or final resolution, and I am still waiting for a proper manual review. I am willing to provide any identity verification or documents required, but the process has been very slow and frustrating. I hope Meta improves its account recovery process and provides clearer communication for users facing similar situations.

Completely unsatisfied with the experience ,customer support ignore my message.

This is absolutely the worst site for performance and even worse for support. It is impossible to get support for a problem either live or reading passed answers.

Instagram delete karana hai

Overall I enjoy IG... or rather, I used to. For whatever unknown reason (I did not break any of the Community Guidelines), they've restricted my account and are automatically deleting all my posts, stories, and reels. I am restricted from following anyone, commenting on anything... my account is pretty much non-functional (and this impacts my professional, business account as well). I have contacted IG support dozens of times via the app and by email; zero response, zero explanation. Allegedly you get some explanation why they would take such measures, but all I keep getting is "we are restricting your account because you may have violated some of our Community Guidelines".... and then nada; appeal after appeal goes into a black hole... Frustrating.

A company that seriously HAS NO idea of what customer service is. NO follow up, NO care towards its users.

N'aide pas ses utiliseurs et le harcèlement est tolérer...

Very disappointed in the help service provided from Instagram. They don't care to help their users when we are struggling to access our accounts. They don't have any care for the users.