Help CerebrumiqReviews of help.cerebrumiq.com

THi his is a total scam. There is no website and they keep charging my card.

I paid one time on facebook $0.99 for an iq test result and they began charging my paypal account $29.99/month for some subscription that I did not want or ever use. I tried cancelling my subscription immediately, following the steps they recommend but was not able to as "no account could be located for me" under any of my email addresses. This is the same reply that I received from their employee David (likely a bot as I received numerous identical replies from him asking me the same repetitive questions which led nowhere). I provided all info that this company asked of me, multiple times. I reached out each time a new pending charge would appear on my paypal account, trying to cancel. Each time the same reply "there is no account under your email address". How can they keep charging a paypal account $29.99 seven months in a row when no such subscription / account can be located? This has led to overdrafts in my bank accounts. It infuriates me that this can be legal -- for a business to refuse to cancel a service someone did not request, has not used, and has tried many times to cancel. I've asked for my refund of $29.99 X 7 months and have gotten nothing back from them except for excuses why they can not locate any account for me. I've provided them the paypal transaction ID numbers, Screenshots of these charges, dates and amounts... all my email addressess- the email address associated with my paypal and facebook accounts and nothing will get them to locate my account / subscription and cancel the service.

Took the $.99 IQ test. Did not subscribe, wife did the same. Now we are being charged $25.99 apiece for a subscription. Wrote and sent to company, for refund and cancellation. No response. Definite scam. $50.00 is too much for elderly people on fixed income. Something must be done!

I looked at the website,took the "IQ test" agreed to a $1 fee to get my results and have been charged $29.99 monthly since. THIS IS A SCAM!!!! I have attempted to cancel with NO success!!! DO NOT FALL FOR THIS! I canceled on the website in Jan.2026. I just was charged again on Feb. 5 2026 for an additional $29.99!!! This is a fraudulent site! RUN!!!

I was scammed by them. I was hounded to get my results everyday up to 3 mails for 2 weeks. ONLY for $1.00. I finally paid. There was never any email or information about a membership or that I am paying an additional $24.99. I went back and checked every email they sent me and never found anything. I would have never paid for this if I knew. It's unfair and unjust. I demand a full refund. I don't even think the test results are genuine. Even if you get most of the questions wrong, they tell you how great you did to make you curious to get your results.

My credit union refunded to my account the payments that this scam operation took from my account after making an initial 50 cent purchase but NOT authorizing further purchases. You might want to do the same before they go out of business because it won't be long before their merchant credit account that lets them charge credit cards gets shut down. Act fast before it's too late.

SCAM. Cerebrumiq is a scam. Here is how they do it. They offer a so called IQ test with several payment options. I took a test with a once off payment option of $0,99. Next thing my card is debited about $20 which I never authorised or signed for. Then they provide a link for me to cancel, this link leads to a dead end. It claims I have no account with CEREBRUMIQ. How come they get money from card if I have no account with them?? I am definitely logging legal action for a refund. PLEASE DON'T FALL FOR THIS SCAM. DON'T EVEN CLICK THEIR WEBSITE LINK.

Only one star, because they don’t have-10 stars, i payed 0.99 for taking a iq test, for a laugh, we’ll whos laughing now, it’s a con , scam easy money for cerebrum, I’ve tryed contacting for refund but nothing, and still they take my money, so now I know my IQ doesn’t exist because they are the clever ones scamming money off people, PLEASE don’t take the test on this site, I don’t even know how they got my details,