David W.
In January 2023 I went to Ukraine to…
In January 2023 I went to Ukraine to join the International Legion of Ukraine, I fought in and around Bakhmut and used my old British army helmet. Sadly when my unit was retreating from the city my Helmet was hit by Russian shrapnel, I obviously lived, but the helmet couldn't be used again. I returned to the UK for a break and in that time bought a replacement helmet from HelmetBro, I messaged them and asked if their helmets were legit and told them about my service in Ukraine. They promised me that I could rest assured their helmet was real, and despite it not looking right to me when it arrived, I took them at their word. Later, in July 2023, in the Serebryansky Forest, Eastern Ukraine, the Russians were assaulting in human waves, during their 7th assault wave, I was defending our trench with a belt fed PKM, when a bullet seemed to hit my weapon, and break into pieces, one tiny piece hit me in the chin rode my jaw bone and came out just under my ear and the biggest chunk hit my helmet, and despite the fact it had already hit something, broken up, and slowed down massively, the bullet fragment cut through the HelmetBro helmet as if it was butter and took a gouge out of my head, the helmet was utterly useless and might as well not have been there! If that bullet had of hit my helmet instead of the gun, it would have cut through the helmet, into my brain, and straight out of the back!! It was a complete scam that nearly cost me my life! DO NOT BUY FROM THESE PEOPLE, THEY ARE LIARS AND THEIR HELMETS ARE FAKE! Since writing my review, HelmetBro has responded to it, but I cant figure out how to reply to their response, so I will put it here: I will not put my email address here in a public domain but the order number was Order No. HB200005279 and my first name is David and my surname begins with a W. Please do not call me a liar, I have just checked and I have the emails saying that the Helmet was real, there was a later email saying to send it back if I wasn't happy but I didn't see that until today.
Response from helmetbro.comMay 6, 2026
Hello, Thank you for contacting us. First, we promise that if you are dissatisfied with our product in any way, you can contact us within 30 days of receiving the goods for an exchange or refund. Please rest assured. You mentioned using a HELMETBRO helmet in an operation in July 2023, but we found that the order number you provided, HB200005279, shows that it was ordered in 2024. Therefore, we infer that the helmet you used in July 2023 was not our product. Furthermore, we have not yet received your email. If you have any questions, you can send an email to our customer service email address: [email protected]. We usually reply within one business day. Please rest assured that we value every piece of feedback. However, we also reserve the right to report false reviews to the relevant authorities. Thank you for your understanding.

